kalyan Kumar Vutukuri

Dynamics 365 Developer at ADP (2024-07 – Present)

Develop and customize Dynamics 365 Customer Engagement and Finance and Operations modules using C#, X++, and Power Platform for enterprise clients.
Build custom plugins and business process workflows in Dataverse that cut down manual case processing time by nearly 30 percent overall.
Partner closely with cross-functional product teams to integrate D365 F&O modules with Azure services, improving data sync accuracy across multiple regions.
Resolve high-priority production issues within Dynamics 365 CE, consistently cutting average ticket resolution time from nearly two days to six hours.
Automate recurring data validation checks using Power Automate flows, ultimately saving the support team roughly ten hours of manual review weekly.
Document detailed technical specifications and lead knowledge-transfer sessions for new hires, shortening overall onboarding ramp-up time by nearly two full weeks.
Collaborate with QA and DevOps teams to deploy solutions through Azure DevOps pipelines, reducing overall release cycle time by about 20 percent.

Dynamics 365 Technical Consultant at HCLTech (2020-10 – 2021-11)

Configured and customized Dynamics 365 CE entities, forms, and workflows for a large retail client, consistently supporting over 500 active users daily.
Developed C# plugins and JavaScript web resources that automated lead qualification, effectively reducing manual data entry by roughly 25 percent overall.
Migrated legacy CRM records into Dynamics 365 using KingswaySoft integration tools, carefully ensuring data accuracy across nearly 40,000 customer account records.
Collaborated closely with business analysts to translate functional requirements into technical designs, cutting requirement clarification cycles by almost a full week.
Supported UAT and post-go-live stabilization efforts for a Finance and Operations rollout, personally resolving over 60 defects within the first month.
Created SSRS reports and interactive Power BI dashboards that gave sales leadership real-time visibility into pipeline performance and monthly conversion trends.

Dynamics 365 Trainee / Associate Consultant at Hitachi Solutions (2019-05 – 2020-09)

Assisted senior consultants with configuring Dynamics 365 CE security roles and business units for clients across manufacturing and healthcare industries nationwide.
Wrote and tested JavaScript form scripts and business rule workflows that streamlined case routing, cutting average handling time by 15 percent.
Supported data migration projects by cleansing and validating thousands of customer records, improving overall data quality scores by nearly 20 percent.
Participated actively in daily stand-ups and sprint planning sessions, gradually taking ownership of several small enhancement requests within the CRM platform.
Documented configuration changes and detailed test cases carefully, always helping the wider team maintain audit-ready records for two major client engagements.
Shadowed functional consultants closely during client workshops and requirement-gathering sessions, building a solid foundation in requirement gathering and solution design.

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