Kama O'hara

(2024-07)

Extracted, transformed, and analyzed data from multiple sources to ensure accurate and reliable reporting, implementing validation checks to maintain data integrity.
Conducted ad-hoc analysis and deep dives to identify trends, gaps, and actionable insights, supporting regulatory and operational decision-making.
Managed and tracked reporting timelines and deliverables to ensure compliance with strict regulatory and business due dates, consistently meeting deadlines in a fast-paced environment.
Collaborated with cross functional stakeholders to gather reporting requirements and translate business needs into structured, data-driven solutions and dashboards.
Built and maintained tracking tools in excel to monitor report status, dependencies, and due dates, improving visibility and accountability across teams.
Recognized as a go-to resource for reporting and dashboard development, providing guidance on data solutions and driving new ideas to improve reporting capacities and business insights.

Healthcare Specialist - Fairfield Suisun USD - Fairfield, CA

(2016-01 - 2024-01)

Implemented data privacy protocols and achieved 100% compliance with healthcare financial regulations, safeguarding patient and institutional financial information.
Enhanced financial reporting accuracy by leveraging advanced electronic health record systems to maintain documentation, leading to an increase in billing efficiency.
Optimized organizational costs by utilizing cost control measures that minimized waste and optimized resource allocation, resulting in a reduction in departmental expenses.
Conducted financial audits of billing insurance information to ensure accuracy and compliance, reducing financial discrepancies across case data.
Developed and maintained budget tracking tools to monitor departmental spending against allocations, providing financial reports that supported strategic financial planning.

Medical Technician Assistant - California Medical Facility - Vacaville, CA

(2012-01 - 2016-01)

Developed and maintained financial and medical reports that supported transparent and accountable financial management practices, enhancing compliance with state healthcare regulations.
Conducted audits of healthcare procedures and cost reports to identify financial discrepancies and opportunities for process improvements, ensuring fiscal and operational integrity.
Championed a mental health initiative that utilized statistical analysis to track program effectiveness, resulting in tailored treatments that decreased repeat behavioral issues and enhanced inmate rehabilitation.
Achieved multiple "Employee of the Month" awards for exemplary performance in team collaboration, reliability, and crisis management, contributing to institutional safety and operational excellence.

Senior Collections Specialist - Travis Credit Union - Vacaville, CA

(2002-01 - 2012-01)

Consistently achieved a ranking within the top three collections specialists every month throughout tenure, recognized for outstanding performance in achieving and exceeding collection targets and maintaining high productivity levels.
Fostered strong customer partnerships by resolving issues to decrease account delinquency and minimize financial losses, ensuring high levels of customer satisfaction and retention.
Managed over 100 accounts daily, overseeing customer communications, account adjustments, small balance write-offs, and the processing of credit memos, which streamlined account management processes and enhanced operational efficiency.
Trained and mentored new collections staff, sharing best practices and tactics for effective communication and negotiation with clients, which bolstered team performance.

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