PROJECT MANAGER - Helping Hands Child Care - Remote
(2023-11)
- Leads and oversees multiple projects focused on improving child care services, operational efficiency, and staff training initiatives.
- Develops and implements strategic plans to enhance program effectiveness, streamline workflows, and optimize resource allocation.
- Improves parent and community engagement by spearheading outreach initiatives, digital communication strategies, and program enhancements.
OPERATIONS SUPERVISOR - Charter Communications - Charlotte, NC
(2021-08 - 2023-10)
- Collaborated with cross-functional teams to develop innovative solutions for process improvement
- Routinely evaluated employee performance using holistic objectives
- Designs comprehensive reports detailing daily operations, trends, and areas for improvement
BAR MANAGER - Buffalo Wild Wings - Charlotte, NC
(2018-09 - 2021-08)
- Facilitated efficient scheduling process that balanced labor costs with customer demand
- Developed system for inventory control, resulting in a an approximate 20% decrease in costs
- Conducted regular meetings with staff members to discuss goals and provide feedback for improvement
OFFICE MANAGER - Caldwell Group, Inc. - National Harbor, MD
(2017-11 - 2018-09)
- Created and maintained filing systems to ensure accurate record keeping
- Organized travel arrangements and itineraries for senior management team members
- Implemented efficient communication processes to streamline workflow across teams
RESTAURANT MANAGER - El Centro D.F. - Washington, D.C.
(2016-09 - 2017-11)
- Monitored performance of staff members and routinely provided constructive feedback
- Implemented comprehensive training programs to ensure staff compliance with health and safety regulations
- Established and maintained positive relationships with vendors to obtain quality ingredients at competitive prices
