Student Life Internship at Elgin Community College (2026-06 – 2026-08)
- Provided front desk customer service and directed phone inquiries
- Created student IDs and maintained front desk materials
- Assisted clubs with equipment rentals and deposits
- Supported campus events through marketing, setup, staffing, and cleanup
- Organized records and provided administrative support to staff
BDC Representative at McGrath Honda (2024-09 – 2025-10)
- Scheduled and confirmed customer appointments to support sales team operations
- Conducted follow-up communication to maintain customer engagement
- Maintained accurate records and documentation in CRM systems
- Assisted with customer inquiries and referrals, improving customer satisfaction
Data Entry Clerk (Seasonal) at Everly Health (2023-10 – 2023-12)
- Entered and maintained accurate records in company databases
- Scanned, organized, and archived documents for compliance and accessibility
- Assisted with shipping and logistics processes
Patient Access Representative at Mercy Health (2022-03 – 2023-09)
- Managed front desk operations, including patient services, visitors, and working phone lines
- Scanned organized and archived documents for compliance and accessibility
- Assisted patients with resources for insurance, billing assistance, & scheduling appointments
- Performed clerical duties including filing, data entry, and document organization
- Supported daily administration functions to ensure efficient office workflow
