Kamika Franklin

Committed to providing outstanding customer service. Effective verbal and written communication skills. Able to provide successful resolution to problems or concerns. Goal oriented team member who can take initiative and work independently. Computer navigation skills, able to operate office machines and equipment. Enjoys working in fast paced environments and can work under stressful situations. Excellent time management and organizational skills. Staff development experience.

Job Coach - Goodwill Southern California - Main Campus/ Los Angeles Air Force Base

(2017-01 - 2019-05)

• Skills and task training: Provide hands-on training to help participants learn and master their job duties and work-related tasks.
• Behavioral coaching: Guide participants to develop and maintain focus, positive work habits, and professionalism.
• Workplace integration: Facilitate positive interactions with supervisors and coworkers to build strong workplace relationships.
• Advocacy and accommodation: Act as an advocate for participants' rights and suggest reasonable accommodations or alternative work methods to supervisors.
• Problem-solving: Help participants work through challenges and meet job expectations consistently.
• Documentation: Maintain timely progress reports and case notes.

Child Care Provider - Self Employed - Los Angeles, CA

(2015-10 - 2017-01)

Plan and supervise activities that encourage social and learning skills. Plan and prepare meals and snacks. Tend to hygiene and first aid needs. Ensure toys and play equipment are safe and age appropriate. Discuss child's activities or behaviors with parents or guardians to resolve any concerns or issues.

Admin/Performer - Apollo West Carson Players - Carson, CA

(2014-10 - 2015-10)

Answer phones, prepare documents, apply for grants, receive and transmit emails, prepare media for rehearsals, edit scripts, create programs for events, prepare minutes and agenda for Dr. Martin Luther King, Jr Club (Carson) meetings, rehearse and perform (act/sing/dance) while working with local at-risk youth, opened and closed building.

Child Care Provider - Self-employed - Los Angeles, CA

(2010-01 - 2014-10)

Plan and supervise activities that encourage social and learning skills. Plan and prepare meals and snacks. Tend to hygiene and first aid needs. Ensure toys and play equipment are safe and age appropriate. Discuss child's activities or behaviors with parents or guardians to resolve any concerns or issues.

Library Aide - County Of Los Angeles Public Library Branch - Carson, CA

(2008-06 - 2010-04)

Greet public, answer questions and provide information on library rules, policies, procedures, fines and fees. Register new borrowers according to policies and procedures. Assist patrons with locating materials and answer reference questions.

Process new or gift materials received and withdrawal evaluations. Prepare materials for class or student visits and supervise activities. Per direction of librarian, schedule interview and assist in training of new Library Aide staff.

Assist in shelving, transporting and circulating materials. Assist technical staff with computer troubleshooting. Pack and unpack outgoing or incoming delivery shipments.

Library Assistant I - County Of Los Angeles Public Library - Los Angeles, CA

(2007-08 - 2008-06)

Assist with interviewing new staff, provide training and supervision to Library Aides and Pages and complete work schedules and employee attendance record reports. Prepare job requisition, security, monetary, statistical collection and other data reports and enter data into network system. Assist customers with locating materials, checking out and returning materials, answering reference questions or finding reference materials utilizing online reference service and provide information on specialized programs.

Assist professional staff with technical services, acquisitions, business research, evaluating materials and resources, collection decisions, cataloging of materials and financial records. Maintain library records regarding loan request, circulation, literacy programs, business research and collection of fines.

Library Aide - County Of Los Angeles Public Library - Culver City, CA

(2000-12 - 2007-08)

Greet public, answer questions and provide information on library rules, policies, procedures, fines and fees. Register new borrowers according to policies and procedures. Assist patrons with locating materials and answer reference questions.

Process new or gift materials received and withdrawal evaluations. Prepare materials for class or student visits and supervise activities. Per direction of librarian, schedule interview and assist in training of new Library Aide staff.

Assist in shelving, transporting and circulating materials. Assist technical staff with computer troubleshooting. Pack and unpack outgoing or incoming delivery shipments.

Diploma - Centennial High School