Kandi Horton

To apply existing experience in training and management, organizational and time-management skills and proven effective customer and coworker communication towards a position that will provide a career path of positive growth for myself and the organization.

Medical Transportation - VEYO

(2025-01)

• Assisting patients in/out of vehicles (wheelchair or walker)
• Monitoring patient comfort and basic condition during transport
• Ensuring seatbelts, and wheelchair securement are correct
• Defensive driving and accident prevention
• Route planning and GPS navigation
• Time management of pickup/drop-off coordination
• Clear communication with healthcare providers and patients
• Basic first aid / CPR certification

Full-Time Caregiver/Family Management - Self-Employed

(2022-01)

Provided full-time care for child, managing daily routines, schedules, and appointments. Coordinated household logistics, budgeting, and time management.

• Developed strong multitasking, problem solving, and organizational skills
• Refined my skills in conflict resolution, and adaptability

Team Leader - Manager - TTEC – FEDEX PROGRAM

(2015-01 - 2023-12)

• Implementing discounts for member that are part of an association
• Communicating with legal to help process the legal documentation and implement the program discounts
• Inbound and Outbound dials
• Excel, Outlook and PowerPoint
• Completed training on email etiquette
• Lead up trainings on time management and rewards program
• Managed team of 22
• HOP reporting
• Managing Kronos

Technician Specialist - ECS

(2014-01 - 2015-12)

• Outbound dials to doctor's offices and hospitals to set appointments for technicians to collect the medical records.
• Verify patient and doctor information.
• Create technicians schedules.
• Fax packets of medical records
• HIPPA laws

Crimping Tech - Dynalloy

(2013-01 - 2013-12)

• Packaging
• Updating procedures
• Assembling products
• Product knowledge
• ADA tickets
• Galaxy
• Outlook

Contact Specialist - University Of Phoenix

(2011-01 - 2012-12)

• Qualifying potential students to direct them to the correct enrollment counselor.
• Auto dialer
• Outlook
• Customer service
• Training on dialer

Roberts High School (2008-06) Salem, Oregon