Financial Operations Specialist | Data Analytics & Reconciliation
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Detail-driven financial operations professional with 8+ years of experience in banking, forex, high-volume transaction processing, and reconciliation — now further equipped with advanced data analytics skills (SQL, Python, R, Tableau, Power BI). Proven track record managing daily MIS reporting, Front-to-Back reconciliation, and control compliance in fast-paced, deadline-driven environments. Experienced in coordinating with Sales, Trading, and cross-functional support teams to identify and resolve operational risk.
Seeking to apply financial operations expertise and analytical capabilities to support the Commodities Middle Office at Citi.
Manager – Client Services & Portfolio Operations - American Express Bank Ltd.
(2003-02 - 2007-05)
Processed high-volume payments, forex transactions, and financial product renewals across multiple deadlines simultaneously — directly analogous to Commodities Middle Office trade capture and settlement workflows. Performed daily reconciliation of suspense and ATM accounts; produced MIS reports to track account activity, flag discrepancies, and escalate unresolved items — mirroring the daily reconciliation and position-monitoring responsibilities of this role. Coordinated with internal control and compliance teams to ensure adherence to regulatory standards and internal financial policies; identified and resolved discrepancies before end-of-day settlement.
Delivered multi-channel client support by resolving escalated issues, communicating account status, and maintaining strong portfolio relationships — equivalent to liaising with Sales, Trading, and support functions in this role. Produced and distributed operational performance reports to senior management on a daily basis, supporting data-driven decision-making.
Back-up Branch Manager - HDFC Bank Ltd.
(2007-05 - 2007-08)
Supervised teller and sales teams across full daily branch operations; coordinated task allocation and resolved operational issues under tight timelines and high-pressure environments. Delivered daily MIS reports improving management visibility into branch performance and client activity — equivalent to operational reporting requirements in Commodities Middle Office. Performed cash reconciliation, authorized financial instruments (drafts, transfers), and ensured service quality standards in a high-volume transactional setting.
Analyzed operational processes and drove efficiency improvements, reducing manual errors and improving turnaround times.
Immigration Assistant - Australian High Commission - India
(2011-11 - 2014-03)
Managed electronic file records and coordinated data verification workflows requiring strict accuracy and tight deadline compliance — transferable to trade capture and data integrity requirements. Conducted integrity analysis, documentation verification, and quality checks across a high-volume case environment — directly applicable to deal-checking and problem resolution in Commodities Middle Office. Supported officers with client correspondence and issue resolution across a multi-stakeholder environment, demonstrating clear written and verbal communication skills.
Management Trainee – Forex Operations - Thomas Cook India Ltd.
(2002-02 - 2003-01)
Facilitated foreign exchange transactions and remittances for corporate and retail clients at a high-traffic international airport branch, developing strong grounding in financial products and forex markets. Maintained branch MIS and delivered accurate daily reporting to management within strict deadlines. Gained foundational understanding of commodity-adjacent financial markets including precious metals FX and remittance products.
Post Graduate Program - Data Analytics - Purdue University (via Simplilearn) (2026-01)
Masters Diploma - Business Administration (Finance) - Symbiosis Institute of Management Studies (2005-05)
B.Com.
Certificate - E-Commerce - Aptech Computer Education
Certificate - Computing - IGNOU
