Intuit Tax preparer, Tax advice and Expert review at JDATSG Inc. (2025-12 – 2026-03)
Accounts & Payroll – Certified at QuickBooks (2025-05 – 2025-12)
Certified in QuickBooks accounting for business transactions, helping track income, expenses, and financial performance while assisting small businesses in organizing records and managing day-to-day accounting workflows efficiently.
- Developed accurate financial statements using QuickBooks, including Profit and Loss and Balance Sheet reports, supporting better financial planning and tax readiness for small-to-medium sized businesses across multiple industries.
- Completed QuickBooks Payroll certification to manage employee setup, pay cycles, tax filings, and benefit deductions, ensuring employers meet wage compliance and IRS filing deadlines consistently and without penalties.
- Supported small business clients with account reconciliation, sales tax tracking, and budget planning through QuickBooks tools, increasing financial clarity and reducing year-end reporting errors during tax season.
Certified Tax Professional at H&R Block (2024-11 – 2025-05)
Completed tax certification program covering individual and business tax return preparation, filing requirements, deduction strategies, and compliance with federal and state laws using real-world examples and client scenarios.
- Filed individual and small business returns using H&R Block software, ensuring accuracy in 1040, Schedule C, and dependent claims for diverse clients while staying updated on yearly tax law changes.
- Guided clients through deductible tracking, estimated payments, and audit readiness; used QuickBooks data to support accurate and fast return filing with fewer rejected submissions and compliance risks.
- Consulted with clients on W-2s, 1099s, education credits, and dependent eligibility, increasing return accuracy and helping clients reduce liabilities or maximize refunds legally and efficiently.
Inventory Associate at WSI Inc. (Timken Warehouse) (2024-03 – 2024-08)
- Used SAP to track 1,000+ inventory items, verify shipments, and log real-time changes, maintaining up-to-date records that supported faster warehouse operations and more accurate fulfillment tracking.
- Maintained consistent material records and item-level accuracy, scanning incoming and outgoing products daily, preventing stock mismatches and delays in reporting or shipping within the warehouse environment.
- Optimized storage layout and shelf labeling to improve pick efficiency and space use, cutting down retrieval time by 20% while supporting smoother inventory replenishment cycles for warehouse teams.
- Communicated with warehouse leads and logistics teams regarding missing materials, damaged goods, and backorders, maintaining 100% audit readiness through clear reporting and material handling documentation practices.
Salesforce Administrator at Accenture (2021-08 – 2023-03)
Supported AT&T and ADT Salesforce instances by creating user accounts, assigning profiles, building custom dashboards, and defining workflows to automate processes for better productivity and system performance.
- Managed deployments using Change Sets and Data Loader, migrating changes across sandbox and production environments with zero downtime, ensuring stability across releases and better developer-admin coordination.
- Controlled user access, role hierarchy, and permissions for 200+ end users, minimizing access issues and aligning system controls with internal security policies for both enterprise client environments.
- Led training sessions for new users, built job aids, and provided one-on-one support, increasing user adoption and reducing help desk tickets related to report access or record creation.
ML Non-Performing Loan Specialist at Adecco (2020-04 – 2020-08)
Client: BB&T, now Truist
- Reviewed 75+ loan documents daily to verify accuracy, flag inconsistencies, and ensure data met federal compliance standards before submission to underwriting and audit teams.
- Utilized MSP, LMS, and PEGA systems to process non-performing loan data, maintain system integrity, and support cross-departmental compliance workflows across loan servicing operations.
- Coordinated with Fulfillment team to ship 100+ completed loan files weekly, ensuring accurate packaging, tracking, and on-time delivery to meet servicing and regulatory deadlines.
- Assisted audit team in maintaining 100% compliance for monthly QC checks by organizing documentation, resolving exceptions, and updating loan statuses across internal systems within 48-hour turnaround.
Supervisor at Persis Indian Grill (2016-08 – 2019-07)
- Processed bi-weekly payroll for 18 employees with 100% accuracy, reducing discrepancies by 40% through regular audits, improved timekeeping practices, and consistent communication with staff regarding hours and pay.
- Managed 150+ annual catering orders by organizing menus, staffing, and delivery—resulting in a 25% increase in catering revenue and consistent client retention for both corporate and private events.
- Supervised 12+ front-of-house staff during peak shifts, improving table turnover by 20% and resolving guest complaints within 5 minutes on average to maintain service quality and guest satisfaction.
- Trained 10+ new hires quarterly on customer interaction, menu knowledge, and upselling, increasing average ticket size by $7 and raising customer satisfaction ratings by 30% over two years.
Manager at US Hotels Inc (2015-06 – 2016-06)
- Supervised daily front desk operations, ensuring smooth check-ins/check-outs, accurate guest records, and high customer satisfaction while coaching staff on service protocols and problem-solving strategies to improve efficiency.
- Handled end-of-day banking tasks, reconciled cash drawers, prepared deposits, and ensured compliance with financial procedures to maintain transparency and prevent discrepancies in hotel revenue reporting.
- Addressed and resolved guest concerns promptly and professionally, escalating when needed, which improved review scores and encouraged repeat business through responsive service and follow-up communication.
- Managed biweekly payroll for hotel staff, verified timesheets, tracked PTO, and coordinated with HR to ensure timely, accurate compensation and adherence to wage regulations and labor laws.
Business Administrator at Microsoft India (R&D) Pvt. Ltd (2010-05 – 2014-07)
