Karen Eichelberger

Experienced Case Manager with over 20 years in case management, and community outreach. Adept at advocating for clients, managing complex cases, and collaborating with multidisciplinary teams. Seeking to leverage expertise and empathy to support individuals and families in need.

Case Manager - Family Life Counselling - Mansfield, OH

(2016-12)

• Advocated for clients and provided resources to help them obtain needed services.
• Assisted clients with education and training on communication, household management, budgeting, and employment.
• Maintained a diverse caseload with accurate and timely documentation in electronic health records.
• Interacted professionally with attorneys, insurance companies, providers, and family members.
• Managed patient records and ensured compliance with clinical documentation standards.

Job Coach - Crawford County Board of Developmental Disabilities - Bucyrus, OH

(2015-05 - 2016-12)

• Supervised individuals with developmental disabilities at job sites to support skill development.
• Helped clients learn and apply necessary skills for workplace success.
• Provided feedback and encouragement to promote independence and confidence.

Associate's degree - Early Childhood Education - North Central State College

Bachelor's degree - Substance Abuse Counselling - Ohio Christian University

High school diploma or GED - Crestline High School