Karen Scullion

Resourceful Program Coordinator with a strong background in managing complex projects, coordinating cross-functional teams, and supporting organizational goals. Skilled in streamlining processes, handling budgets, and fostering relationships with clients to ensure programs run smoothly and efficiently. Recognized for excellent communication, problem-solving, and the ability to balance multiple priorities in fast-paced environments.

Program Coordinator - Innovation Law Center at Syracuse University College of Law

(2018-07)

Lead and manage the operational and programmatic aspects of the Innovation Law Center, supporting experiential learning programs and technology-commercialization education. Ensure alignment of faculty, student, and client work to the Center's mission of advancing innovation, IP, and regulatory research.

• Oversee the coordination and execution of interdisciplinary research projects for startups, established companies, universities, and federal labs. Facilitate student teams in producing actionable market, regulatory, and IP analyses under faculty guidance.
• Develop and maintain relationships with internal and external stakeholders, faculty, technology transfer offices, client organizations, external speakers to identify project opportunities, secure commitments, and ensure client satisfaction and project impact.
• Manage academic scheduling and course support: prepare course materials, maintain attendance and grading records; coordinate exam preparation, evaluation and feedback cycles; schedule lectures, review sessions, and guest lectures; support faculty teaching evaluations.
• Oversee event and presentation logistics—conference panels, community outreach, faculty/student presentations handling everything from planning and scheduling to materials, guest speakers, venue arrangements, and post-event follow-up.
• Coordinate travel and expense management for faculty, speakers, and external guests. Process travel expenses, credit card reconciliations, purchase requisitions in accordance with university finance policies.
• Ensure program compliance and quality: monitor deadlines, university requirements, and accreditation or grant conditions; support strategic project planning for program growth and continuous improvement.
• Mentor and supervise support staff or interns; train student team members on research tools, project management standards, and professional engagement with clients.

Bartender, Server & Banquet Manager - Collegian Hotel & Suites

(2021-10)

Deliver a welcoming and professional first impression while maintaining the establishment's reputation for exceptional service and high standards. Greet guests, manage bar seating, and provide prompt, attentive service in a fast-paced, high-volume environment.

• Craft and serve cocktails, beer, and wine with precision and consistency while recommending drink selections and food pairings to enhance the guest experience. Educate patrons on specials and signature cocktails, answer questions regarding ingredients and preparation, and ensure responsible alcohol service.
• Maintain bar operations by monitoring inventory, restocking supplies, and keeping work areas clean and organized in compliance with health and safety regulations. Accurately process transactions, reconcile tabs, and manage cash/credit payments.
• Set up, and breakdown of banquet events for 25-200 people.
• Conclude guest interactions by expressing appreciation, encouraging return visits, and reinforcing the establishment's commitment to hospitality excellence.

Firm Administrator - Xavier & Associates Defense Attorneys

(2015-03 - 2018-07)

Results driven Firm Administrator with experience managing administrative and operational functions in service-based firms. Skilled in overseeing personnel, finances, facilities, and marketing while implementing process improvements and automation to enhance productivity and ensure the delivery of high-quality legal services. Collaborative leader who partners with executive management to establish firm-wide policies, solve complex operational challenges, and drive strategic decision-making.

Sales Support/Customer Relations - Northland Communications - Syracuse, NY

(2012-09 - 2015-03)

Directly responsible for handling all incoming calls that pertain to applications for or requests for service and other related tasks involving all Northland services. In addition, responsible for directing incoming calls involving other Northland Communications products or services to the appropriate departments or personnel within the Company.

• Writing simple to complex orders for the Northland services product line with a high degree of accuracy and include data entry into the billing system.
• Handle a variety of concerns pertaining to Northland products and services.
• Establish departmental goals with management team, which are based on exceeding the expectations of customers through continuously improving products and services.

Associates Degree - General Studies - Onondaga Community College