Karen Tapia

Hello my name is Ana Tapia, I’m a 1st time mom looking for a fully remote opportunity. I worked for an Optometrist for 9 years and worked my way up from secretary to Office Manager. I’m not afraid to work my way up with hard and dedication.

Office Manager at Vision King (2015-12 – Present)

Managed daily office operations, including inventory management, proofreading patients documents, data entry, and customer relations. Served as an interpreter for doctor and patients, translating diagnosis, terminology, and treatment plans into Spanish.

• Supervised and trained over 20 employees on appropriate phone handling, scheduling appointments, and checking in orders
• Exceeded office sales by 10% in first year
• Interacted with customers on a daily basis to answer inquiries and raised customer satisfaction by 18%

Vice President of Youth group at Nuestra Senora De Pillar Catholic Church (2015-05 – Present)

Collaborated with 6 members to create a guideline for future members. Coordinated organization efforts and checked on progress.

• Established 8 events each year to create a sense of community
• Appoint 3 committees and served as member

Volunteer at Central Elementary School (2022-06)

• Mentored and tutored more than 10 students
• Assisted in class, library, and school's front office
• Planned and participated with PTA meetings
• Supervised lunchroom and playgrounds

Bachelor of Business Administration in Marketing – The University of Texas at Arlington

Bachelor of Business Administration in Management – The University of Texas at Arlington