Karent Rueda

Friendly, professional, and customer-focused hospitality professional with experience in restaurant service, cashiering, and guest relations. Skilled at welcoming guests, answering phones, managing takeout orders, and creating a positive dining experience in fast-paced environments. Recognized for excellent communication, organization, and providing exceptional customer service.

Server - Bienmesabe - Chicago

(2025-03 - 2025-10)

• Delivere exceptional service such as welcoming costumers, serving, taking orders through the phone and packing them.
• Worked with kitchen and front-of-house staff to provide efficient service.
• Upsold desserts and daily cocktails through brief menu descriptions, boosting average check amounts.

Uber driver - Uber - Chicago

(2024-12 - 2026-03)

• Maintained a 4.9+ rating by providing friendly, safe, and reliable service.

Cashier - Phodega - Chicago

(2025-11 - 2026-06)

• Processed cash, card, and mobile payments using Square.
• Resolved customer billing issues at register, issuing refunds or exchanges to restore satisfaction promptly.
• Welcomed and seated guests while creating a friendly first impression.
• Maintained an organized and welcoming front counter.

Data Analytics Technician - Data Analytics - Year Up (2022-09 - 2023)

High School - Patrocinio de María (2007-08 - 2016-08)