Karla L. Leon

Oversaw and maintained radiology records, ensuring all imaging data was accurately stored and easily retrievable. Processed Release of Information (ROI) requests in compliance with HIPAA regulations. Burned and distributed radiology disks for patients and providers as needed.

Radiology Medical Records Technician - United Memorial Medical Center, North Houston - North Houston

(2021-08 - 2022-06)

• Oversaw and maintained radiology records, ensuring all imaging data was accurately stored and easily retrievable.
• Processed Release of Information (ROI) requests in compliance with HIPAA regulations.
• Burned and distributed radiology disks for patients and providers as needed.
• Updated and maintained the Electronic Medical Record (EMR) system to ensure accuracy and completeness of patient files.

Patient Access Coordinator/Call Center - Legacy Community Health Services, Allen Parkway (former AIG Building) - Allen Parkway

(2019-07 - 2020-05)

• Scheduled patient appointments and verified insurance information across multiple clinics.
• Handled inbound calls, addressing patient inquiries and resolving scheduling conflicts.
• Collaborated with medical and administrative teams to ensure smooth patient experiences.
• Appointed to train incoming employees.
• Worked on call log audits and workflow reviews.

Copy and Print Associate - Staples - North Houston

(2018-01 - 2019-04)

• Provided personalized customer service and assisted clients with print and design orders.
• Operated printing equipment, maintained inventory, and processed sales transactions.
• Ensured high-quality output and met tight deadlines for business and personal print jobs.

Associate of Applied Science - Lone Star College – North Harris

High School Diploma - Waltrip High School (2016)