KarlaC Vigoreaux

Dedicated and bilingual professional with extensive experience in customer service, supervision, team coordination, and housekeeping operations. Strong communication, organizational, and problem-solving skills. Recently certified as a Phlebotomy Technician and seeking an opportunity in the healthcare field where I can provide excellent patient care while continuing to develop my medical skills and knowledge.

Housekeeping Supervisor & Dispatcher - MasterCorp at Villatel - Davenport, FL

(2022-06)

• Train, support, and supervise new and existing team members.
• Inspect units and complete quality-control reports.
• Ensure units are prepared and turned over on schedule.
• Maintain a safe and productive work environment.
• Assist Executive Housekeepers and Assistant Managers with daily operations.
• Coordinate communication between staff, management, and clients.
• Respond promptly to emails, phone calls, and guest concerns.
• Assist with employee scheduling and daily work assignments.
• Resolve guest complaints and provide excellent customer service.

Housekeeping / Houseperson / Support Services - Walt Disney World Resort - Lake Buena Vista, FL

(2018-02 - 2022-06)

• Cleaned guest suites and provided housekeeping services in occupied rooms.
• Responded to guest requests professionally and efficiently.
• Cleaned and vacuumed hallways and common areas.
• Stripped checkout rooms and delivered clean linens.
• Collected trash and soiled linens throughout resort properties.
• Maintained cleanliness of employee break rooms, restrooms, and backstage areas.
• Assisted with cleaning attractions and public spaces.

Mail Handler - United States Postal Service - Orlando, FL

(2017-10 - 2018-02)

• Organized and sorted mail by ZIP code.
• Assisted with warehouse operations and pallet building.
• Helped load and organize mail shipments for transportation.

High School Diploma - High School (2016-05)

Academy of Career Training (2017-10)

American Vocational Academy (2026-06-10)