Karmen Laszlo

Behavioral Health Technician with direct experience supporting adolescents and adults in high-acuity mental health and substance use treatment settings. Proven ability to maintain safety, structure, and therapeutic environments through strong milieu management, de-escalation, and patient engagement. Recognized for calm presence, strong boundaries, and natural ability to connect, guide, and support individuals through recovery.

Behavioral Health Technician at Eating Recovery Center (ERC) / Pathlight Mood & Anxiety

• Provided direct care and supervision for adolescents and adults in structured treatment settings
• Maintained safety through observation, documentation, and consistent patient monitoring
• Utilized CPI-certified de-escalation techniques to manage crisis situations and prevent escalation
• Collaborated with nursing staff, reporting behavioral and medical changes
• Assisted patients with activities of daily living while maintaining dignity and boundaries
• Contributed to a stable, structured, and therapeutic milieu environment

Campus Supervisor at Jefferson County Public Schools

• Ensured safety and supervision of students across campus environments
• Managed behavioral issues and conflict resolution effectively
• Maintained structured, secure, and supportive environments

Medical Assistant / Phlebotomist at Multiple Clinical Settings

• Performed blood draws and specimen collection with accuracy
• Provided patient care in clinical and in-home settings
• Maintained strict confidentiality and professionalism

Medical Assistant Program (Front & Back Office Training) – Heritage College

High School Diploma or Equivalent