Karthikeyan Lakshmanan

Over 20 years of Enterprise Content Management experience in implementing solutions for Fortune 500 Companies. Specialized in developing data solutions, engineering software applications, and data architecture. Talented and accomplished Software Architect with extensive background in Application Software Design, Development, Support, and Installation.

Proven efficiency in problem solving skills to drive forward progress and achieve objectives. Demonstrated leadership in building dynamic Internet/Intranet/Extranet websites and GUIs. Specialized in providing solutions on OOD, OOP, and Enterprise Content Management (FileNet) based applications.

Certified IBM FileNet P8 professional on Architecture, Administration, Installation and Development. Excellent communication, presentation, and interpersonal skills.

ECM FileNet Architect - Zurich North America - Schaumburg, IL

(2008-02)

Led the FileNet Administration team in supporting 10+ enterprise FileNet systems and applications across IBM FileNet P8, Image Services, and Capture ADR environments. Administered and maintained FileNet infrastructure, successfully performing multiple installations, system upgrades, and migrations, including IBM FileNet P8 versions 4.5.1, 5.2.1, 5.5, and 5.7 across development, test, and production environments. Designed and implemented custom web services, enterprise content management (ECM) monitoring solutions, and system performance optimization initiatives to improve platform stability and operational efficiency.

Managed a large-scale business insurance project, delivering end-to-end FileNet solutions utilizing Business Process Framework (BPF) customization, Process Designer, Capture products, workflow automation, and custom reporting. Led the migration and upgrade of legacy ECM systems to IBM Case Manager and IBM DataCap, enhancing document processing capabilities and workflow efficiency. Developed custom widgets, user interfaces, and workflow components within IBM Content Navigator (ICN), IBM Case Manager, and Dojo-based frameworks to meet complex business requirements.

Inte

Senior Manager - Clarity Partners - Chicago, IL

(2007-07 - 2008-01)

• Chicago Housing Authority – Designed architecture for the FileNet implementation of CHA Document Management System. Developed the application to store and capture the CHA application document classes using Quillix and used FileNet Records Manager for records management.
• INFOR - Designed and Developed the OSAR FileNet Content Engine Service's interface to retrieve the images of Account Management and Sales Order from OSAR to CRM application.

Manager - Accenture - Chicago, IL

(2005-08 - 2007-07)

AETNA – SIGMA BPO Application, Hartford, CT.

Lead Project

Team both Onshore and Offshore to implement ICWS Application requirement, design, proof of concept development, application development, testing and deployment activities. Applied best practices as it relates to the development of FileNet P8 applications, including the evaluation and reuse of existing Accenture FileNet P8 assets. Evaluated business requirements and determine how they can be met through FileNet and J2EE architectures. Worked closely with the business team and monitored issues reported by Onshore and offshore users, provided software globalization expertise and worked with development to resolve them quickly and thoroughly. Responsible for overseeing development activities, monitoring adherence to processes and standards, tracking, managing and reporting progress to established milestones, and providing technical guidance for daily activities.

Technical Architect - AT&T - SBC - Hoffman Estates, IL

(2002-03 - 2005-08)

• Lead Architect of FileNet LD Control Desk Automation Project, handling the business requirements analysis, detail design, estimation, development, testing, and production support. Performed the configuration in NT Server environments, created the customized data model, and designed the process workflows using FileNet Process Designer and document management by FileNet Content Services.
• Developed PERL Script to automatically generate billing reports from the Legacy systems in the AMS (Alternate Media Solution) project. Implemented custom databases to create a test environment, provided greater flexibility in the design of schema, structures, and data architecture.
• Designed the core engine of SBC LD E-Bill Application to collect the XML data from the legacy systems, configured the environments, involved in the development phase and provided the production support. Created the secured web pages to display the customers' invoices, usage details, and process automatic bill payments.

Technical Consultant - CGI – IMR Global

(1999-08 - 2002-03)

• Dow Corning Corp, Midland, MI - Led the team of 5 engineers to design/develop the Construction Industry System Intranet & Extranet web sites, perform data modeling, data migration and interface development. This application helped the company generate warranties for invoices, inspections, and reporting the repairs accurately.
• Constructed on the 'Package Tracking' Intranet web site, this allows the user to run a few scripts from the server and install the required software on their PC during the GWP Rollout. This saved $950,000 to the Company in terms of tracking the Release Management package and also maintaining / tracking the packages.

Technical Consultant - SPS Payment Systems - Chicago, IL

(1996 - 1998)

Led the team of 5 people and implemented the system to maintain the Chain Shop's customer information. This system allows the merchant to interact with their most valued customers, reward and increase customer loyalty, and retain their customer base.

B.S. - Computer Science - Bharathiar University (1992)