Social Service Program Supervisor - Mississippi State Department of Health - Jackson, MS
(2024-12)
Provide leadership and administrative oversight for statewide public health initiatives across 26 Mississippi counties, supporting multiple CDC-funded chronic disease prevention programs.
- Supervise program staff, project activities, and external partners while managing program implementation, performance expectations, and compliance with state and federal grant requirements.
- Lead compliance monitoring and audits, risk assessments, and program evaluations to identify strengths, address deficiencies, and improve service delivery outcomes.
- Monitor expenditures and evaluate program performance through data collection, analysis, REDCap, and other reporting systems; develop CDC progress reports, evaluation reports, and performance documentation to support accountability with state and federal requirements.
- Serve as the primary liaison between the program and CDC, coordinating technical guidance, responding to federal reporting requirements, and supporting grant management activities, including work plans, budgets, contracts, and reimbursement processes.
- Develop and strengthen partnerships with healthcare systems, community organizations, and stakeholders by implementing referral systems, providing technical assistance and training, and advancing community-clinical linkages and evidence-based chronic disease prevention strategies.
- Develop and implement program policies, standard operating procedures, and administrative guidance to strengthen statewide program operations and referral systems.
- Assist with development and management of multi-million-dollar CDC federal grant budgets.
Senior Consumer Medication Coordinator - Genoa Healthcare within Region 8 Mental Health Services - Madison, MS
(2017-04 - 2024-11)
- Supervised and provided staff training and technical assistance regarding documentation, internal and external audits, medication safety protocols, and regulatory compliance standards.
- Coordinated care and service delivery for individuals receiving behavioral health services by facilitating medication access, discharge planning, and referrals implementation.
- Submitted prior authorization requests, insurance coverage determinations, and patient assistance program applications to improve access to medications.
- Conducted quality assurance reviews of patient records to identify medication discrepancies, improve documentation practices to ensure compliance with HIPAA regulations.
MSW Student Internship - Be Undefeated Therapeutic Solutions, LLC - Jackson, MS
(2025-01 - 2025-05)
- Support outreach efforts by organizing digital content and coordinating virtual engagement activities
- Participating in virtual team meetings and advance supervision focused on ethical practice, clinical documentation, and culturally competent care.
- Provide program support and research for mental health awareness and community-based initiatives.
BSW Student Internship - Be Undefeated Therapeutic Solutions, LLC - Jackson, MS
(2023-08 - 2023-12)
Developmental Screenings
- Assisted with administrative and program support tasks under MSW supervision.
- Develop mental health education materials and resources for community engagement.
- Conducted research on trauma to enhance understanding of trauma-informed care and its impact on behavioral health treatment.
- Support outreach content and maintain organized documentation.
- Participate in virtual team meetings and training focused on ethical practice and social work values.
Medical Benefits Specialist - Asembia Pharmaceutical Company - Florham Park, New Jersey
(2022-01 - 2022-04)
- Prepared and submitted prior authorization documentation to provider offices according to the HCPCS Codes
- Reviewed insurance plans and interpreted pharmacy and medical benefits to determine coverage for medications associated with HCPCS codes.
- Maintained accurate patient records, documentation, and case notes in compliance with HIPAA and company protocols
- Coordinated with healthcare providers, specialty pharmacies, and insurance companies to resolve coverage issues and facilitate timely patient access to medications.
