Kate Boots

Multifaceted, efficient & reliable logistics professional with 13 years logistics experience and 15+ years in Customer Service. Proficient in all standard desktop software, including the Ditat TMS system. Diversified skill set covering administrative support, customer relations, digital writing, account and load management.

• Manage multi million dollar accounts that cover national, regional, and local lanes
• Cross-train and manage various regional zones to provide coverage for others while out of office
• Manage core customer accounts for efficiency, on-time performance, and utilization of carrier base
• Resolve customer/carrier problems and complaints to ensure customer/carrier satisfaction
• Timely execution of customer shipment routing requests
• Negotiate rates with customers to achieve optimal financial returns and sought best market level pricing
• Work with multi-modal transportation carriers to ensure on time delivery goals are met
• Effectively perform job duties to customer and management satisfaction both remotely and in office environment
• Utilize Ditat TMS to manage order entry, track and trace and invoicing of shipments
• Work toward/maintain a 92% on-time service goal for my primary client consistently

Graduated from Southern Illinois University Edwardsville with a BS in Speech Communications and a minor in Mass Communications