Medical Assistant - Orthopedic Physicians Associates - Seattle, WA
(2022-11 - 2023-02)
- Scheduled patients for office visits and procedures, ensuring efficient clinic flow
- Handled daily inbound and outbound patient communication, addressing questions and concerns
- Responded to patient messages through MyChart in a timely and professional manner
- Coordinated imaging orders including X-rays, MRIs, and CT scans
- Prepared and organized surgical packets for upcoming procedures
- Managed prescription refill requests and provider communications
- Processed and responded to incoming faxes and documentation
Medical Assistant - The Polyclinic, Neurology - Seattle, WA
(2021-08 - 2022-10)
- Managed prescription refill requests and coordinated prior authorizations with insurance providers
- Scheduled patient appointments and maintained accurate provider calendars
- Handled high-volume patient phone calls with professionalism and strong communication skills
- Provided timely responses to patient inquiries and coordinated care needs
Medical Assistant - Swedish Hospital (Neuroscience Movement Disorders) - Seattle, WA
(2018-01 - 2021-08)
- Roomed patients and supported overall clinic flow in a fast-paced environment
- Managed prescription refill requests and prior authorizations
- Scheduled appointments and coordinated patient follow-up care
- Handled inbound and outbound patient calls with professional telephone etiquette
Medical Assistant - Dr. Thomas J. Smith, MD - Seattle, WA
(2017-01 - 2017-12)
- Supported front and back-office operations, including scheduling and patient coordination
- Handled inbound phone calls and patient inquiries, providing timely and professional assistance
- Managed fax communications and processed prior authorizations
- Entered patient information into electronic medical records with accuracy and attention to detail
- Assisted with patient intake, rooming, and basic clinical procedures
Medical Assistant - Dr. Phillip Matthews, DO - Seattle, WA
(2014-01 - 2016-12)
- Managed patient check-in and check-out processes, ensuring a smooth front desk experience
- Collected payments and supported basic billing functions
- Scheduled appointments and maintained organized patient records
- Performed patient intake and recorded vital signs accurately
Document Processor - Medrecs - Seattle, WA
(2011-01 - 2013-12)
- Processed and organized medical and employment records for legal review
- Prepared detailed, accurate documentation for attorney use in court proceedings
- Maintained organized filing systems, including tabbing and record indexing
- Ensured accuracy and completeness of records in a high-volume production environment
