HUMAN RESOURCES OFFICER - Rowe Medical Corp. - Laguna Beach
(2026-01)
- Oversee payroll processing and benefits administration.
- Ensure compliance with labor laws and regulations affecting the organization.
- Ensure compliance with federal, state, and local employment laws by monitoring changes in regulations related to human resources management.
- Manage employee benefits programs, such as health insurance, retirement plans, and vacation time.
SMALL BUSINESS OWNER - Flower City Abode, LLC - Laguna Beach, USA
(2022-04 - 2025-12)
Manage NY property as a short term rental. Maintains Super Host status with a 4.98 rating and classified as a "Guest Favorite." Ensure home is in perfect condition for each guest.
- Manage different contractors and service providers throughout extensive remodel in 2022.
- Supervise installation of furnishings, artwork, and accessories on-site.
- Ensured compliance with all local regulations regarding short-term rentals.
- Hired and supervise housekeeping contractor to maintain cleanliness between guest stays.
- Set competitive nightly rates based on market research and analysis of local trends.
- Maintain detailed records of all financial transactions using QuickBooks.
- Update property listing when needed with high-quality photos and accurate descriptions.
- Coordinate necessary repairs or upgrades with maintenance staff or contractors as needed.
- Respond promptly to guest inquiries, concerns, or complaints before, during, and after their stay.
- Oversee check-in and check-out process for guests, ensuring smooth experience.
- Implement marketing strategies to increase bookings during low seasons.
- Monitor guest feedback and utilized it to make improvements in service offerings.
- Curated memorable gift boxes that focused on handmade artisan goods.
- Promoted business through social media and live events to increase brand awareness.
- Sourced quality goods from other small businesses to create a cohesive brand community.
- Created meaningful content and artful photographs for all social media posts.
- Cultivated strong customer, vendor and contract relationships with a personal touch.
- Built a successful Shopify eCommerce Store. Updated it regularly to ensure the experience was easy for customers and photographs were up to date.
- Utilized Mailchimp to send marketing emails to customers.
- Oversaw company cash flow and financial aspects of business using QuickBooks.
- Negotiated contracts with vendors to secure products or services at competitive prices.
SMALL BUSINESS OWNER - Morninglight Gift Studio LLC. - San Juan Capistrano, California
(2016-12 - 2018-12)
- Oversaw inventory management and procurement of floral supplies and materials.
- Established partnerships with other businesses in related industries for mutual benefit.
- Researched similar businesses to determine competitive advantages.
- Created budgets and monitored expenses to stay within budget limits.
- Developed marketing campaigns to deliver messages to right audience.
- Ensured compliance with applicable laws and regulations while running the business.
- Designed customer loyalty programs to increase sales revenue.
- Handled customer inquiries and resolved issues promptly for improved satisfaction.
- Implemented cost-effective processes to streamline business operations effectively.
- Developed business plans and strategies to grow small business.
- Photographed products for sale and posted pictures online to increase visibility and showcase current product availability.
- Set pricing structures according to market analytics and emerging trends.
- Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
SENIOR CONSULTANT - HR - Avanath - Irvine, California
(2014-06 - 2015-06)
- Developed HR strategies to enhance employee engagement and retention.
- Led talent acquisition initiatives to attract top-tier candidates for various roles.
- Implemented performance management systems to streamline employee evaluations.
- Facilitated training programs to improve staff skills and organizational effectiveness.
- Advised leadership on HR policies and compliance with labor regulations.
- Collaborated with cross-functional teams to address workforce planning needs.
- Conducted exit interviews with departing employees to assess reasons for leaving the organization.
- Mentored new team members on HR best practices, policies, and procedures.
- Analyzed current HR policies, procedures, and processes to identify areas of improvement.
- Managed payroll processing activities including calculations of wages, deductions, bonuses.
- Participated in interviewing candidates for open positions within the organization.
- Reviewed job descriptions regularly to ensure accuracy and relevance in alignment with changing business needs.
- Assisted in developing recruiting strategies that focused on diversity and inclusion initiatives.
- Resolved complex employee relations issues by providing coaching or counseling when necessary.
- Created a comprehensive onboarding program for new hires which included orientation sessions, mentorship programs and career development plans.
- Advised senior leadership on effective ways to align organizational goals with individual objectives through effective performance management systems.
- Partnered with department heads to ensure compliance with all federal and state employment laws.
- Researched compensation trends in order to develop competitive salary structures for various job roles within the organization.
- Hired employees and processed hiring-related paperwork.
- Sourced, qualified and conducted screening interviews with job candidates.
- Prepared or maintained employment records using human resources management system software.
- Conducted exit interviews and completed employment termination paperwork.
DIRECTOR OF HR/SR. HR GENERALIST/HR GENERALIST/HR ASSOCIATE - Carmel Partners, INC - San Francisco, USA
(2004-12 - 2011-05)
- Managed HR Associate and oversaw HR management for multiple regions in various US states CA, HI, VA, DC.
- Stayed abreast of employment legal issues. Ensure decisions provide the best possible outcome while appropriately limiting company exposure.
- Developed human resources policies to meet organizational needs and comply with Federal and State Laws. Oversaw annual review and revision to the Policies & Procedures Manual, HR Managers Guide, and the Safety & Health Program. Partner with legal consultant as needed/required.
- Directed development and maintenance of HRIS to ensure accurate and timely record keeping and reporting.
- Oversaw US citizenship and immigration cases - specifically H1B petitions and PERM Labor Certification Applications.
- Facilitated and promoted a diverse and harassment-free workplace.
- Facilitated employee relations issues and policy interpretation for employees and managers.
- Managed and resolve complex employee relations issues. Conduct effective, thorough and objective investigations.
- Facilitated performance review/appraisal and assessment process.
- Assessed and identified highly complex needs and develop creative strategies to implement effective recruitment plans.
- Partnered with Regional Vice President/Regional Managers to develop regional staffing strategies.
- Partnered with hiring managers to facilitate the end-to-end selection process from the screening through offers and closing candidates.
- Supported effective on-boarding of senior leaders to the organization.
- Managed payroll function from start to finish utilizing ADP; responsible for accurate and timely processing of payroll in compliance with State and Federal Laws.
- Coordinated benefits open enrollment process and communication of program updates.
- Oversaw the administration of leaves of absence including disability, FMLA, workers compensation, and personal; provide advice to employee and managers on policy guidelines and interpretation of benefit programs.
- Managed Workers Compensation claims for assigned regions; work with claims adjuster, manager, and employee to ensure the injury/illness is handled appropriately and claim is closed in a timely manner.
- Developed and executed training programs to all levels of employees. Training programs included new hire orientation, performance review management, hiring practices, and leadership coaching and management development.
- Assisted with the organization of company events and quarterly employee newsletter.
HR ASSOCIATE/ACCOUNTING ASSISTANT - LuMend INC - Redwood City, USA
(2001-01 - 2004-12)
- Assisted with development of human resources policies to meet organizational needs and comply with Federal and State Laws.
- Assisted employees and managers with employee relations issues and policy interpretation.
- Worked with head of HR to advise employees for resolution.
- Assisted with Recruiting program; Posted open positions, screen resumes and potential candidates, process offer letters and walk hiring managers through hiring process.
- Maintained employee personnel file in accordance with company and regulatory guidelines.
- Audited employee files bi-annually.
- Managed payroll function from start to finish utilizing ADP; responsible for accurate and timely processing of payroll in compliance with State and Federal Laws.
- Performed AP/AR accounting functions.
- Oversaw the administration of the time-off process; ensuring accurate reporting of PTO accruals.
- Managed benefits plans including group medical, dental, vision, short/long term, life; monitor COBRA elections. Processed new enrollments and terminations.
- Processed invoices for employee benefit programs; maintain relationships with insurance carrier and vendors; solve any discrepancies.
- Prepared communication to employees about benefit programs; establish and maintain relationships with third party administrators.
- Oversaw administration of 401(k) plan; responsible for accurate 401k reporting.
- Administration of leaves of absence including disability, FMLA, PDL, workers compensation, etc.; Advised employees and managers on policy guidelines and interpretation of benefit programs.
- Processed workers compensation claims and maintain OSHA logs.
