Barista at Drink Tank (2021-07 – 2022-01)
- Crafted over 250 high-quality espresso beverages daily in high-volume, fast-paced settings, focusing on customer satisfaction.
- Operated espresso machinery with expertise, including bean dial-in and milk texturing, to achieve precise order sequencing and maintain peak morning ticket times under 3 minutes.
- Enhanced sales through strategic menu recommendations and managed inventory rotation to reduce waste, while ensuring POS register accuracy.
Barista at Starbucks (2019-12 – 2021-05)
- Produced over 250 high-quality espresso beverages daily in high-volume, fast-paced environments, emphasizing customer-centric service.
- Demonstrated proficiency in espresso machine operation, bean dial-in, and milk texturing, optimizing order sequencing to keep morning ticket times below 3 minutes.
- Drove sales via tailored menu suggestions and implemented inventory rotation strategies to minimize waste, alongside maintaining accurate POS transactions.
Server at Kirby land (2018-08 – 2019-04)
- Managed a 6-table section, delivering exceptional service in fast-paced dining environments to maximize guest satisfaction.
- Ensured accurate order taking and seamless table management, contributing to minimized wait times and efficient dining experiences.
- Increased average check sizes by 15% through proactive upselling of appetizers, premium spirits, and desserts, while maintaining 100% accuracy in POS transactions and cash handling.
Team member at Seaworld (2016-08 – 2017-08)
- Captured high-quality guest memories using professional DSLR equipment in a high-volume theme park setting.
- Managed lighting effectively in dynamic outdoor conditions and utilized park-specific imaging software for rapid photo editing and sales processes.
- Engaged with diverse guests to facilitate natural posing, managed crowd flow during peak hours, and consistently exceeded daily print and digital sales targets.
