DDD Support Coordinator at State of Arizona Dept. of Economic Services (2023-05 – 2025-08)
Compassionate and detail-oriented DDD Case Manager with experience supporting individuals with developmental disabilities and their families.
- Skilled in assessing client needs, developing individualized service plans, and coordinating with healthcare providers, social services, and community programs.
- Adept at advocating for clients, ensuring access to resources, and promoting independence and quality of life.
- Experienced in collaborating with families, caregivers, and interdisciplinary teams to provide safe, supportive environments.
DCS Specialist at Department of Child Safety (DCS) (2022-04 – 2023-05)
- Conducted child safety assessments by investigating reports of abuse and neglect through interviews with children, family members, and collateral contacts.
- Developed and monitored individualized case plans to support child safety, family stability, and permanency goals.
- Coordinated services with community providers, arranged safe placements including kinship and foster care settings, and facilitated transportation for children as needed.
- Prepared detailed reports, maintained accurate case documentation, and testified in juvenile court and Foster Care Review Board hearings.
- Utilized child welfare databases and case management systems to document assessments, case activities, service referrals, and client progress while ensuring compliance with agency policies and state regulations.
Parts Advisor at World Wide RV (2021-10 – 2022-04)
Knowledgeable RV Parts Associate with experience assisting customers in selecting the right parts and accessories for their vehicles.
- Skilled in providing product recommendations, processing orders, and maintaining accurate inventory levels.
- Adept at delivering exceptional customer service, resolving inquiries, and ensuring timely fulfillment of parts requests.
- Strong understanding of RV components and a commitment to creating a positive shopping experience.
Teaching Assistant (TA) at Bright Horizons Family Solutions (2021-01 – 2021-05)
Provided classroom support for preschool through kindergarten-aged students as a substitute teacher and closing staff member.
- Assisted with daily educational activities including reading, writing, art, and hands-on learning experiences while maintaining a safe, positive, and engaging classroom environment.
- Supported students in developing social-emotional skills by helping them identify feelings, resolve conflicts, practice problem-solving, and build positive relationships with peers.
- Collaborated with classroom staff to promote learning, encourage participation, and support the individual needs of each child throughout the school day.
Bakery Assistant at Albertsons (2020-03 – 2020-12)
Detail-oriented Bakery Clerk with experience assisting customers in selecting baked goods, answering product inquiries, and ensuring accurate transactions at checkout.
- Skilled in maintaining product freshness, stocking displays, and adhering to food safety and sanitation standards.
- Dedicated to providing friendly, efficient service and creating a positive shopping experience for every customer.
Retail Store Associate at Burlington Stores (2018-10 – 2020-03)
Dedicated retail sales associate with experience assisting customers in selecting products, providing personalized recommendations, and ensuring a smooth checkout process.
- Skilled in delivering exceptional customer service, managing transactions accurately, and creating a positive shopping experience.
- Strong ability to build rapport with customers, maintain product knowledge, and support store goals through upselling and cross-selling techniques.
Vitamin Specialist at Sprouts Farmers Market (2016-06 – 2018-10)
Supported daily operations of the vitamin and supplements department, ensuring shelves were fully stocked, organized, and maintained according to company standards.
- Assisted customers in selecting vitamins, supplements, and wellness products by providing product knowledge and guidance based on individual needs.
- Maintained a clean and visually appealing department while following all safety and compliance procedures.
- Provided excellent customer service and contributed to a positive shopping experience by answering questions and helping customers make informed wellness choices.
Parts Manager at CarMax Business Services, LLC (2013-11 – 2016-05)
Managed daily operations within the parts department, ensuring accurate inventory control, ordering, and distribution of automotive parts and supplies.
- Coordinated with service technicians and internal departments to support timely vehicle repairs and maintain efficient workflow.
- Monitored stock levels, processed incoming and outgoing parts, and maintained organization within the parts inventory system.
- Assisted in resolving parts-related issues, including locating hard-to-find items and ensuring correct part selection.
- Maintained accurate records using dealership systems and followed company procedures for ordering, receiving, and tracking inventory.
- Provided strong customer service and internal support to ensure smooth operations across service and repair teams.
Retail Associate / Cashier at Kmart (2012-10 – 2013-11)
Dedicated retail sales associate with experience assisting customers in selecting products, providing personalized recommendations, and ensuring a smooth checkout process.
- Skilled in delivering exceptional customer service, managing transactions accurately, and creating a positive shopping experience.
- Strong ability to build rapport with customers, maintain product knowledge, and support store goals through upselling and cross-selling techniques.
