Katherine DesOrmeaux

Dependable and personable professional with experience in customer service, administrative support, and retail operations. Skilled in client communication, multitasking, inventory control, data entry, scheduling, and document management while maintaining professionalism and confidentiality. Recognized for strong organizational abilities, attention to detail, and a commitment to delivering exceptional customer experiences and operational support.

Sales Associate at J.C. Kate Boutique (2023-05 – 2026-05)

Assisted the President of the company by utilizing personable skills to effectively communicate with customers and children. Promoted sales through digital marketing techniques, answered phones, and responded to messages. Always strived to make people feel emotionally connected to the business and its employees.

• Inventory Management - Assisted with inventory organization, restocked merchandise, processes shipments, and maintained accurate product availability on the sales floor.
• Customer Relations – Built positive relationships with customers by providing personalized shipping assistance, maintained a welcoming environment, and ensured a high-quality customer experience.
• Visual Merchandising – Organized and styled product displays to create visually appealing presentations which increased customer engagement and promoted seasonal collections.
• Social Media Marketing – Supported boutique marketing efforts by creating engaging social media content, promoted new arrivals, and interacted with customers online to increase brand visibility.

Administrative Assistant at RNNJ, Inc. (2024-06 – 2025-08)

Successfully supported daily office operations, handled correspondence, maintained and filed records, and assisted staff with general administrative duties. Maintained strong communication, multitasking, and problem-solving abilities with a commitment to professionalism, efficiency, and confidentiality.

• Document Control – Maintained organized records, documents, and confidential files with strong attention to detail.
• Data Entry – Provided high-frequency data entry when creating reports and requested spreadsheets.
• Personal Assistant – Answered phone calls and emails for Vice-President of company while simultaneously updating his schedule to keep schedule current and accurate.
• Office Sanitation – Provided weekly cleaning of office, including floor/carpet cleaning, removal of trash and shredded documents, and other general cleaning duties at the request of the Executive staff.

Child Caregiver at Confidential Family (2024-04 – 2024-07)

Supervised and guided 2 children under the age of 11. Guided them with their hygiene-related chores, homework, and ensured adherence to each child's stipulated curfew.

• Parental Guidelines - Reviewed caregivers' instructions and requested helpful clarification when needed.
• Maintained Children Safety - Fortified all access points to residence in the evenings.
• Entertained Group Play - Promoted sufficient, cognitively stimulating play between children and myself and limited screen time for children.

Undergraduate in Criminal Justice – UL - Lafayette (2024)

Minor in Political Science – UL - Lafayette (2024)

High School Diploma – Vermilion Catholic High School (2020 – 2024)