Meat Department Clerk at Marchants Foods (2021-03 – Present)
- Prepared and packaged various meat cuts for customer purchase.
- Maintained cleanliness and organization of display cases and work areas.
- Assisted customers by providing product information and addressing inquiries.
- Monitored inventory levels to ensure timely restocking of products.
- Operated meat slicing equipment following safety standards.
- Trained new staff on proper meat handling and safety protocols.
- Processed custom and business customer orders efficiently.
E-5 Specialist at Army National Guard (2020-07 – Present)
- Coordinated daily operations, ensuring adherence to organizational standards and enhancing operational integrity.
- Managed documentation for candidate assessments and training outcomes, supporting accurate record-keeping and informed decision-making.
- Developed training plans and coordinated team exercises to improve performance.
- Implemented feedback mechanisms to enhance training program quality continuously.
- Oversaw logistics for transportation and supplies, facilitating seamless execution of operations and resources availability.
- Supervised administrative functions encompassing budgeting, scheduling, and personnel management.
Personal Banker at Nicolet National Bank (2019-06 – 2020-06)
- Provided tailored financial product recommendations based on client needs.
- Facilitated opening and management of personal banking accounts, enhancing client onboarding experience.
- Educated customers on digital banking tools and services for improved usability.
- Conducted regular follow-ups with clients to foster relationships and improve overall satisfaction.
- Resolved customer inquiries promptly, contributing to sustained high satisfaction levels.
- Maintained up-to-date knowledge of bank policies and compliance regulations.
- Collaborated with team members to optimize service delivery and operational effectiveness.
Shift Manager/Key Holder at Starbucks (2015-07 – 2019-06)
- Supervised daily operations and staff performance in high-volume coffee shop.
- Trained new team members on customer service best practices and cash handling techniques to enhance service quality.
- Resolved customer complaints promptly to ensure high satisfaction levels.
- Coordinated inventory management to ensure consistent product availability.
- Implemented store promotions and managed merchandising displays to drive customer engagement.
- Managed daily cash intake by counting registers and tabulating profits.
