Concierge at Luxury Condominium (2026-02 – Present)
- Delivered high-end personalized concierge services to residents and VIP guests, managing transportation, dining reservations and special requests in a luxury environment.
- Coordinated daily with maintenance, security, vendors, and internal teams to ensure seamless operations and high resident satisfaction.
- Handle sensitive administrative and client related concerns with professionalism and discretion, contributing to strong tenant retention.
- Support administrative and operational task in a fast-paced luxury environment.
Front Desk Clerk at Residence Inn by Marriott (2024-05 – 2025-03)
- Managed front office administrative operations: reservations, check-in/out processes, billing, and payment reconciliation using Marriott systems.
- Addressed guest concerns promptly and coordinated with other departments to achieve high satisfaction scores.
- Maintained accurate records, guest accounts, and documentation, achieving high guest satisfaction scores.
- Handled administrative tasks and maintained accurate accounts using Marriott systems.
Food and Beverage Supervisor at Residence Inn by Marriott (2023-06 – 2024-03)
- Led a team of attendants in daily food and beverage operations, ensuring efficient service and exceptional guest experiences.
- Managed inventory management, placed orders, and reduced waste while maintaining quality and cost control.
- Trained and mentored new staff on service standards, hygiene protocols, and operational procedures.
- Handled administrative tasks including staff recruitment, scheduling, reports, and quality control documentation.
Customs Trade Assistant at Conexion Cargo International (2018-01 – 2019-03)
- Prepared and reviewed import/export documentation, including commercial invoices, packing lists, and shipping documents.
- Supported customs clearance processes by ensuring compliance with international trade regulations and local requirements.
- Coordinated with freight forwarded, clients, and logistics providers to ensure timely shipment processing.
