Katherine Ontiveros-Lambert
Military Police
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About
Strong services orientation with demonstrated ability to effectively partner internally and externally. Leadership role in mission essential duty's ability to thrive in a fast pace highly ambiguous environment. Working with multiple federal and state agencies during emergency responses.
Experience
Military Police - US Army
Strong services orientation with demonstrated ability to effectively partner internally and externally. Leadership role in mission essential duty's ability to thrive in a fast pace highly ambiguous environment. Working with multiple federal and state agencies during emergency responses.
- 12 years of service
- Coaching and development of soldiers using strong verbal and written communication skills, ability to communicate at all levels within the organization
- Monitor CCTV for suspicious activity and coordinate responses
- Follow Emergency Response and Crisis Management Response Plans
- Maintaining Recall Rosters, Emergency Action Plans, and following Red Cross Emergency Notification Guidelines
Ridge Community High School English Teacher - Polk County School Board
Work to enhance student relationships and engagement beyond classroom and their grades.
- English 3
- English Honors
- Project Management and Grading
- Standard Test Preparation
Long Term Substitute Teacher - Haynes City
Facilitate proficiency in Microsoft and A/V software programs on computer and mobile devices to students. Build student confidence and resilience in handling software and hardware troubleshooting.
- 2 years
- Geometry and Media Production ITV
- Lesson Plan Development and Implementation
- Project Management and Grading
- School News Program Administration
- Conduct Student/Teacher/Parent conferences and effectively communicate learning objectives
Administrative Assistant - Harmony Baptist Church
- 3 years
- Supported office staff by organizing events, meetings and schedules
- Completed all travel arrangements and itinerary development for Pastoral Team travel needs
- Weekly Bulletin production and regular newsletters and social media management
- Administration of payroll and accounts receivable/payable, including solving any related issues
- Professionally respond and coordinate all communications by phone, mail, and email
- Created and updated spreadsheets and presentations for weekly, monthly, and quarterly updates to the board
- Utilize expert knowledge of office management software to increase office efficiency and organization
Guest Relations, Attractions Host, Park Greater/Trainer - Walt Disney World Parks & Resorts®
Daily focus on Conflict Resolution and Guest Satisfaction, ensuring Guest have a Magical Experience to include partnering with Advent Health, Guest Relations and Vacation Planning daily to ensure Guests ensure satisfaction with a delicate balance of integrity and partner resourcing maintaining the magic and guest confidentiality. Adaptable to new positions and environments, navigating through new computer systems with minimal hands-on training.
- 5 years
- Operating Point of Sales (POS) System with Cash Handling, Credit Card Transactions, Refunds and Discounts
- Utilizing Bilingual Spanish language skills to assist Guests and communicate effectively
- Utilizing various proprietary and public software programs including: Walt Disney World Resort MEGARA, Hercules Software I & II, Cast App, Guest Service Suite, and Redemption App, WhiteRabit and Phill and understanding and effectively sharing knowledge of the My Disney Experience App
- Prioritize Safety in operating a large theatrical arena while delivering on the Five Keys while working motorcade, crowd control during peak operational hours
- Public Speaking/Presenting with audio video equipment, to include on site troubleshooting
- Welcome new cast members and coordinators to the park arrival team and teach job responsibilities and duties
Education
Bachelor's - Business Management and Financial - Keiser University
