Kathryn Duma

Experienced Human Resources and Talent Acquisition Professional with 10+ years of experience in full-cycle recruiting, staffing, customer service, administration, and HR operations. Proven experience recruiting for high-volume material handling, warehouse, assembly, skilled trades, sales, executive, and administrative positions. Skilled in candidate sourcing, interviewing, screening, onboarding, background checks, I-9 processing, employee relations, compliance, and client communication.

Strong background in utilizing job boards, ATS platforms, networking, community-based recruiting, career fairs, referrals, and proactive sourcing strategies to build qualified candidate pipelines. Experienced in partnering with hiring managers and internal teams to identify staffing needs, evaluate candidates, and make placement recommendations aligned with business requirements. Self-motivated, organized, and adaptable with strong communication, relationship-building, and problem-solving skills.

Human Resource Manager - Ever Restaurant Group

(2025-09 - 2025-12)

• Established and developed the company's Human Resources department where no formal HR department previously existed.
• Established compliance processes and updated safety, retention, and employee training practices.
• Reviewed and updated employment law practices and job descriptions while addressing prior compliance and documentation issues.
• Established a professional relationship with an employment law attorney to provide ongoing HR guidance and support.
• Worked with management to update and improve benefits and payroll processes.
• Established an employee referral program utilizing employees, job centers, recruiting platforms, and training facilities.
• Assisted with company compliance, security, and operational procedures related to liquor and liquor service.
• Implemented computer inventory, security, and compliance procedures.

Recruiter – Contract - Kelly OCG

(2024-11 - 2025-02)

• Recruited for multiple departments, with a primary focus on warehouse positions including forklift operators, equipment operators, configuration roles, and departmental supervisors.
• Partnered with hiring managers to coordinate interviews, scheduling, and contract-to-direct hiring conversions.
• Served as the initial point of contact for candidates throughout the recruiting process.
• Reviewed resumes, conducted candidate outreach, coordinated interviews, and facilitated drug testing and background checks.
• Assisted candidates through the hiring and onboarding process.
• Utilized iCIMS, 8fold, Excel, and Evergreen to manage recruiting activity and candidate information.

Recruiter – Contract - Manpower Group / Intuit

(2024-08 - 2024-11)

• Managed candidate communication and assisted applicants throughout the hiring process.
• Conducted interviews and evaluated candidates to determine qualifications for open positions.
• Assisted candidates with onboarding and hiring requirements.
• Utilized Excel, HireView, and proprietary software for call logging, documentation, file notation, interviews, and payroll entry.
• Maintained accurate candidate records and hiring documentation.

Recruiter - Spherion / GG Staffing & Recruiting LLC

(2023-07 - 2023-10)

• Participated in one-on-one meetings, open order meetings, team activity reviews, recruiter meetings, candidate pipeline reviews, and delivery check-ins.
• Sourced qualified candidates through internal databases, job boards, social media, candidate pipelines, referrals, and applications.
• Conducted community-based recruiting through local networking, career fairs, posters, associations, and community outreach.
• Participated in local networking groups and associations to increase brand awareness and attract qualified candidates.
• Interviewed and matched candidates to open positions based on client requirements.
• Facilitated candidate onboarding and maintained communication throughout the placement process.

Field Recruiter – Contract - CoWorx Staffing

(2022-06 - 2022-10)

• Conducted field recruiting activities through job fairs and recruiting events at colleges, universities, community centers, and unemployment offices.
• Built and maintained an available database of qualified candidates.
• Processed and tracked candidate status, background checks, drug testing, I-9 documentation, and onboarding requirements.
• Developed recruiting signage and advertising to increase branch and site traffic.
• Promoted available opportunities through community outreach and high-traffic locations.
• Maintained communication with candidates throughout the recruiting and onboarding process.

Talent Acquisition Specialist – Contract - Rust-Oleum / Swoon Employment

(2021-08 - 2022-03)

• Managed candidate communication and recruiting activity through various software platforms.
• Identified and utilized effective sources to engage both active and passive candidates.
• Conducted direct sourcing, networking, and social media recruiting for current and forecasted vacancies.
• Interviewed, screened, selected, and processed candidates through offer, hiring, and onboarding.
• Managed the full recruiting lifecycle while partnering with hiring managers to develop recruiting strategies.
• Participated in job fairs, college recruiting, internship programs, community events, and local business networking.
• Maintained accurate documentation of recruiting activities and candidate communication.

Skilled Trades Recruiter - QPS Employment Group

(2021-03 - 2021-07)

• Managed full-cycle recruiting activities including strategic sourcing, networking, candidate screening, interviewing, background checks, onboarding, evaluations, and I-9 processing.
• Developed candidate pipelines for skilled trades and other staffing needs.
• Coordinated communication between clients, candidates, associates, and internal teams.
• Evaluated candidates and made placement recommendations based on client requirements.
• Assisted with event planning, recruiting activities, and candidate documentation.
• Maintained accurate records throughout the recruiting and placement process.

Contract Workflow Analyst – Contract - Discover Financial Services

(2019-01 - 2019-05)

• Managed inbound requests for contract verification and processing.
• Reviewed contracts and supporting documentation for accuracy and completeness.
• Advised clients regarding required tasks, escalations, and file revisions.
• Processed and organized documentation through team mailboxes and designated workflows.
• Reviewed, accepted, declined, and validated attachments to ensure proper formatting.
• Processed information using Ariba, Selectica, and Excel.
• Served as a liaison between clients and approval teams when additional revisions were required.
• Tracked contract information, change requests, and completion requirements using Excel.
• Maintained confidentiality, security procedures, and a high level of customer service.

Recruiter Coordinator – Contract - Allstate (MAKE)

(2018-10 - 2018-12)

• Generated candidates lead through job board postings, advertising, paid search, local outreach, and other recruiting channels.
• Collaborated with onboarding specialists to convert leads into qualified applicants.
• Utilized proactive sourcing strategies including internet and resume mining, group texting campaigns, and cold calling.
• Supported territory-wide recruiting initiatives by developing, implementing, and tracking sourcing strategies.
• Reviewed resumes and conducted initial interviews based on position requirements.
• Provided candidate feedback and recommendations to agency owners and recruiting teams.

Recruiter – Contract - New Age Cryo

(2018-07 - 2018-09)

• Developed and implemented sourcing strategies for company recruiting needs.
• Conducted phone screens and candidate interviews.
• Reviewed resumes and provided candidate feedback to hiring managers.
• Conducted in-person and telephone interviews while developing networking contacts.
• Sourced candidates through job boards, databases, and recruiting resources.
• Utilized Taleo ATS to track and update candidate contacts, referrals, and recruiting information.

Staffing Specialist / Human Resources – Contract - Amazon

(2017-08 - 2017-12)

• Supported recruiters by communicating candidate issues and providing follow-up through phone and email.
• Worked with recruiting teams and hiring managers to maintain a productive candidate pipeline.
• Maintained accurate and updated candidate records using HireRight and PeopleSoft.
• Coordinated post-interview debrief meetings and supporting materials.
• Scheduled interviews, phone screens, onboarding appointments, and drug screenings.
• Partnered with recruiters to identify opportunities to improve candidate experience and scheduling efficiency.
• Sourced candidates through job boards, databases, and other recruiting resources.

Tax Accounting / Owner-Operator - Private Clients

(2003-01)

• Provide office administration and tax assistance for private clients.
• Organize home-office operations and process correspondence and documentation.
• Assist with interpretation and processing of documents, insurance information, and legal paperwork.
• Prepare and process legal documents including summonses, subpoenas, complaints, appeals, motions, and pretrial agreements.
• Coordinate delivery of legal correspondence to clients, witnesses, and court officials.
• Maintain organized records and confidential client information.
• Attend legal meetings, client interviews, hearings, and depositions and maintain detailed notes.

Bachelor of Arts - Human Resource & Criminal Justice Management - Concordia University

Paralegal Certification in Law - Carthage College