Student Assistant in Client Services at Information Technology Services (2025-03 – 2026-06)
- Provided exceptional customer support by efficiently resolving service tickets
- Assisted technicians in troubleshooting basic hardware and network issues, ensuring smooth operational performance
Marketing Research Analyst Intern at JP Coaching Collective (2025-04 – Present)
- Conduct marketing research on athlete recruitment trends and translate data into actionable insights
- Analyze social media performance metrics to evaluate content effectiveness and provide data driven recommendations to improve engagement and support athlete recruitment
Hostess at Marisol at the Cliffs (2025-06 – 2025-09)
- Delivered exceptional guest service by warmly greeting and assisting guests in a high-volume, upscale dining environment
- Managed reservations, waitlists, and seating arrangements to maximize efficiency and maintain smooth restaurant operation with OpenTable
- Coordinated communication between front-of-house and back-of-house teams to ensure seamless service, efficient table management, and an exceptional guest dining experience
- Maintained Forbes service standards throughout both hotel and restaurant operations by performing hall runs, supporting guest requests, and ensuring a polished, luxury guest experience
Cashier and Prime Shopper at Whole Foods Market (2024-10 – 2024-05)
- Processed customer transactions accurately and efficiently on the POS while providing friendly, high-quality customer service
- Selected and packed online grocery orders with accuracy and attention to quality, meeting strict fulfillment deadlines
Mustang Mentor at Cal Poly Mustang Mentorship Program (2024-09 – 2025-01)
- Provided peer mentorship to high school seniors from underrepresented backgrounds, fostering academic readiness and personal growth
Mentor Committee at Alpha Phi Omega (2023-08 – 2025-08)
- Led recruitment and onboarding of 60+ members by coordinating interviews and organizing events, showcasing fraternity values
Event Planner at Latinx Cultural Association (2024-01 – 2025-05)
- Led the coordination of the end of year LCA banquet in partnership with diverse cultural organizations
