Katie Rothley

Business operations and client relations professional with experience in property management, real estate, healthcare coordination, and small business operations. Currently serving as Office Manager and Marketing Coordinator at Exterior Aspect, where I oversee day-to-day business operations, financial management, client lifecycle coordination, and property-related project oversight.

Licensed Florida Real Estate

Agent with strong knowledge of contracts, investment analysis, budgeting, and client negotiations. Recognized for organization, leadership, communication, and the ability to manage multiple moving parts while delivering exceptional service.

Office Manager & Marketing Coordinator at Exterior Aspect (2020-01 – Present)

• Manage day-to-day business operations, scheduling, inventory, and payroll.
• Serve as primary point of contact from first client inquiry through project completion and final payment.
• Coordinate site visits, quotes, contracts, vendors, and job timelines.
• Track financials, budgeting, invoicing, and accounts receivable.
• Oversee vendor scheduling and subcontractor coordination.
• Ensure properties are maintained to quality standards and client expectations.
• Develop and execute marketing strategies, lead generation, and client acquisition campaigns.
• Maintain CRM systems and manage all client communications.
• Support property-related improvement projects and oversee job-site coordination.
• Coordinate maintenance and repair schedules for residential and investment properties.
• Communicate directly with property owners regarding budgets, timelines, and project scope.
• Manage vendor relationships and ensure cost-effective service execution.
• Oversee project completion inspections and ensure client satisfaction.
• Track project expenses against budgets to maintain profitability.

Real Estate Sales Agent at Fine Properties Florida (2023-12 – Present)

• Represent buyers and sellers in residential real estate transactions.
• Host open houses and market listings.
• Conduct comparative market analyses and investment research.
• Assist clients with negotiations, contracts, and closing coordination.
• Create property listings with detailed descriptions and marketing materials.
• Advise investors on rental potential and ROI opportunities.

Treatment Coordinator at McIlwain Dental Specialist (2024-01 – 2024-07)

• Conduct new patient consultations and treatment plan presentations.
• Provide detailed financial breakdowns and insurance explanations.
• Coordinate full-cycle treatment plans including implants, veneers, crowns, bridges, and dentures.
• Manage patient case acceptance and financing options.

Treatment Coordinator at Abdoney Orthodontics (2022-05 – 2023-12)

• Led orthodontic consultations and financial planning discussions.
• Explained insurance benefits and payment options.
• Improved case acceptance through strong patient communication.

Patient Care Coordinator at Davidson Oral Surgery (2020-01 – 2022-05)

• Managed scheduling, insurance verification, and front desk operations.
• Presented treatment plans and financial breakdowns.
• Assisted with surgical preparation and instrument sterilization.

Customer Service Associate at Publix (2021-08 – 2022-05)

• Managed high-volume customer transactions.
• Assisted in pharmacy operations as pharmacy technician support.

Nanny at Moran Family (2017-11 – 2020-01)

• Provided full-time care for a special needs child.
• Assisted with developmental milestones and appointments.

Coach at Titanium Gymnastics (2015-11 – 2017-11)

• Coached athletes ages 3–17.
• Attended national-level training conference (2016).

Bachelor of Science in Healthcare Administration – State College of Florida, Manatee-Sarasota

Associate of Arts in Business Administration Track – Hillsborough Community College