Katie Saephanh

Compassionate and dependable healthcare professional with experience in patient care, customer service, and independent contract work. Strong background in documentation accuracy, vital signs monitoring, and high-volume client interaction. CPR and First Aid certified.

Delivery Driver / Independent Contractor - Independent

(2022-01)

• Execute timely and accurate deliveries, optimize routes, and maintain customer communication while meeting performance standards.

Independent Customer Experience Specialist - Independent

(2019-01 - 2024-12)

• Provided high-volume personalized service, managed scheduling and payments independently, and resolved concerns professionally.

Certified Nursing Assistant (CNA) - Integrated Healthcare

(2019-01 - 2022-12)

• Delivered patient care across multiple settings, assisted with ADLs, monitored vital signs, documented observations, and reported condition changes.

Certified Nursing Assistant (CNA) - Marquis Companies

(2018-01 - 2019-12)

• Supported residents with daily living activities and maintained accurate medication records and documentation compliance.

Medical Aide - Brookdale

(2017-01 - 2017-12)

• Administered medications and treatments, assisted hospice patients, and maintained a safe care environment.

Consumables Team Member - Target

(2017-01 - 2017-12)

• Managed inventory stocking, shipment unloading, and customer assistance.

Teacher's Assistant - SOU Preschool

(2016-01 - 2016-12)

• Supported classroom instruction, supervised students, and promoted a positive learning environment.

High School Diploma - Parkrose High School