Virtual Assistant/Executive Assistant
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A Business graduate with over 4 years professional experience in Project Management, Operations, Client Support, Human Resources and Social Media Management. Known for being detail-oriented and dependable, I bring a strong focus on organization, efficiency, and commitment to continuous learning and professional growth.
Contact me: katbanawa179@gmail.com
Virtual Assistant/Executive Assistant (Freelance, Open to Relocation) • Handling management in Operations, Human Resources and Social Media • Recruiting & Lead Generation • Content Creation via AI, Canva and Higgsfield • Creating and Scheduling Welcome Flows and Campaigns in Klaviyo • Scheduling, File & Email management and Editing themes in Shopify • Collaborating and providing direct support to CEO Project Services Associate at ACCENTURE • Project and Contract Management • Ensuring correct backlogs, resource information & payroll • Logging bugs and escalating issues • Handling tickets, issue resolution and troubleshooting • Financial analysis and SAP comparison • Report preparation and modifying access Human Resources Recruiter at ACCENTURE • Recruiting potential candidates through LinkedIn • Conducting initial interviews • Assessment and data entry • File management Customer Service Representative at TELEPERFORMANCE - International Telecommunications • Providing customer support via live chat, email & phone • Troubleshooting • Processing financial payments • Escalation of issues • Issue resolution and documentation
Bachelor's Degree in Business Entrepreneurship – St. Paul University of Quezon City (2016 – 2021)
