Sales - Floor Department Supervisor/ Appliances/Millwork/Cabinets / Seasonal - Lowe's - Southlake, TX
(2023-04)
- Supervise daily department operations ensuring safety, cleanliness, and product availability
- Coach, train, and develop associates; delegate tasks and monitor performance
- Deliver customer service by identifying needs, recommending solutions, and closing sales
- Manage inventory including down stocking, replenishment, and recovery
- Conduct safety walks and ensure compliance with store safety standards
- Support front-end, fulfillment, and back-end operations as needed
- Maintain IMS and customer care management systems
District Manager - Blaze Pizza - New Orleans, LA
(2018-07 - 2023-03)
- Managed multiple locations with full responsibility for P&L, COGS, and operational performance
- Led hiring, training, coaching, and performance management of staff
- Developed labor schedules aligned with budget and operational goals
- Ensured accurate completion of financial reporting, payroll, and administrative duties
- Controlled inventory, ordering, and vendor relationships to reduce waste
- Enforced food safety, sanitation, and quality standards
- Maintained brand standards and customer satisfaction
Multi-Unit Operations Manager - WWG Management Services LLC - New Orleans, LA
(2015-07 - 2018-07)
- Managed housekeeping operations for multiple government contracts
- Supervised a team of 25 employees including hiring and training
- Coordinated vendor setup and maintained client relationships
- Created schedules aligned with labor budgets and performance targets
- Ensured compliance with hospital policies and procedures
- Managed payroll, reporting, and administrative functions
Multi-Unit Manager - Smoothie King
(2012-08 - 2015-07)
- Oversaw daily operations for multiple store locations
- Led recruitment, onboarding, and training of employees and corporate trainees
- Developed schedules to meet labor and sales targets
- Managed inventory, ordering, and vendor coordination
- Maintained food safety, sanitation, and operational standards
- Ensured product quality and customer satisfaction
Multi-Unit Suite & Catering Beverage Manager / Beverage Director - Mercedes-Benz Superdome & New Orleans Arena
(2006-07 - 2012-11)
- Managed beverage operations across 78 bars and 169 suites
- Supervised 350-400 employees including hiring and training
- Maintained payroll costs between 8-12%
- Managed inventory valued at approximately $325,000 and controlled cost of goods to 18%
- Prepared financial reports, sales forecasts, and operational plans
- Coordinated sponsorships and vendor partnerships
Dome Café Restaurant and Quad Manager - New Orleans Superdome & Arena
(1997-09 - 2006-07)
- Managed restaurant and banquet operations serving up to 5,000 guests
- Supervised 70 employees and daily operations
- Managed inventory, scheduling, payroll, and service execution
- Oversaw food service areas, cashier stations, and beverage stations
PCA Supervisor - INCS Superior Options
(1999-03 - 2006-08)
- Supervised care for disabled children and adults
- Assisted with daily living activities, transportation, and therapy support
- Maintained safe and supportive environments
