Kawehi Nishida

Friendly employe offering more than 15 years of retail experience. Organized and enthusiastic with expertise in accurately processing payments and maintaining high levels of customer satisfaction in all interactions.

• Restocked and organized merchandise in front lanes.
• Checked personal identifications during alcohol and tobacco sales.
• Processed both cash and card purchases and returns.
• Directed customers on methods to obtain refunds, returns and exchanges.
• Performed checks to determine most accurate pricing.
• Operation of automated equipment-single or multiple machines.
• Set up machines, process work product through machines, troubleshoot mechanical issues and perform repair and/or routine maintenance on equipment.
• Operated pallet jack to move unloaded goods to correct locations in warehouse.
• Communicated with internal personnel to provide status updates for both shipping and receiving dates.
• Performed regular safety audits to establish compliance with safety regulations.
• Operated register system to process new purchases, item returns, and merchandise exchanges.
• Approached every question or concern with calm and level-headed approach.
• Processed credit card, EBT, and gift certificate payments with electronic computer system.
• Handled customer complaints and concerns and escalated to direct supervisor for quick resolution.
• Assisted with store stocking, floor-sets and opening/closing procedures.

Kamehameha Schools Kapalama High School - Honolulu, HI High School Diploma: 05/2006