Kay Frye

Highly motivated, detailed, efficient and great personality. Take pride in my work and care deeply for the patients and their families.

Referral Coordinator/Receptionist - Mountain View Pediatrics - Marion, VA

(1997-09 - 2024-06)

• Referral Coordinator
• Receptionist
• Medical Records
• Scheduled Imaging
• Scheduled Appointments
• Answered Incoming/Outgoing Calls
• Collected Copays/Balances
• Transferred Calls
• Insurance Eligibility
• Insurance Prior-Authorization
• Contacted Patients with Appointment Information
• Documented Referrals
• Demographics
• Scanned Documents in Charts
• Confirmed and Canceled Appointments
• Greet Patients
• EMR
• Microsoft
• HIPPA

Referral Coordinator/Receptionist - Abingdon Ear, Nose and Throat - Abingdon, VA

(1997-05 - 2007-09)

• Referral Coordinator
• Receptionist
• Medical Records
• Appointment Scheduling
• Check-in/Check-out
• Collected Copays/ Balances
• Answered Multi-Line Phones
• Insurance Verification
• Prior-Authorization
• Demographics
• Scheduled Imaging
• Scheduled Surgeries
• Microsoft
• Pulled Charts

High school diploma - RB Worthy High School (1979-08 - 1983-05)