Kaye James

Housekeeping Operations Manager with 10+ years of experience in healthcare and hospitality environments. Proven ability to lead teams, improve cleanliness standards, and support infection control in high-demand facilities. Skilled in staff supervision, quality assurance, and operational efficiency.

Housekeeping Manager - Von Maur

(2024-08)

• Lead daily housekeeping operations ensuring cleanliness and safety standards
• Coordinate schedules, inspections, and cleaning projects
• Partner with leadership to maintain store presentation
• Manage inventory and vendor coordination
• Oversee deep cleaning and maintenance initiatives

Housekeeping Operations Manager - Corthell Healthcare

(2023-06 - 2024-06)

• Directed housekeeping operations in healthcare facility
• Conducted EOC inspections and ensured compliance
• Coordinated deep cleaning of patient rooms
• Improved sanitation processes and patient experience
• Streamlined workflows with leadership

Housekeeping Supervisor - Commercial Cleaning Services

(2020-03 - 2023-06)

• Supervised teams ensuring infection control compliance
• Contributed to reduced infection rates
• Managed scheduling, training, and performance
• Coordinated with leadership and vendors
• Improved communication across departments

Front Desk / Housekeeping / Laundry - Extended Stay America

(2010-06 - 2020-03)

• Supervised housekeeping staff and operations
• Performed quality inspections
• Managed front desk operations
• Improved workflow efficiency

Business Technology - OSU-Oklahoma City

High School Diploma - Bedford Academy High School