Kayla Castellanos

Outgoing and organized with experience in retail and running a small tooth gem business. Enjoy working with people, keeping things organized, and creating a welcoming experience for clients.

Store Associate - Express - Miami, FL

(2026-01)

• Greeted customers and created a welcoming shopping experience.
• Operated the register and handled cash and card transactions, smoothly.
• Assisted customers with finding products and answering questions
• Helped with opening and closing tasks.
• Worked as a part of a team to provide excellent customer service.

Owner - Gems By Kay - Miami, FL

(2025-01)

• Founded and manage small tooth gem business.
• Schedule appointments and communicate with clients before and after services.
• Maintain a clean, organized, and sanitary workspace.
• Manage bookings, payments, and customer inquiries.
• Create social media content and promote service online.
• Focus on providing a welcoming, professional client experience while paying close attention to detail.

High School Diploma - Felix Varela Senior High School (2023-01)