Kayla Ramirez

Demonstrates bilingual communication skills and a strong aptitude for customer service, consistently ensuring compliance with health and safety standards. Possesses a flexible schedule and excels in retail merchandising, aiming to leverage these skills to foster lasting customer relationships and drive sales growth.

Server/bartender at Ajo Alls (2025-12 – 2026-07)

Provided friendly and professional customer service in a fast-paced restaurant and bar environment. Took accurate food and drink orders, prepared and served alcoholic and non-alcoholic beverages, handled payments, maintained a clean and organized workspace, and ensured guests had a positive dining experience. Demonstrated strong communication, multitasking, and problem-solving skills while maintaining responsible alcohol-service practices.

Sales Lead at Pandora (2024-11 – 2025-11)

• Provided accurate information about products, prices and services
• Processed transactions using a point-of-sale system
• Maintained up-to-date knowledge of store merchandise and policies
• Built relationships with customers to encourage repeat business.

Front of the House employee at Freddy's Frozen Custard and Streakburgers (2023-08 – 2024-08)

Delivered exceptional hospitality by creating a welcoming, friendly, and positive experience for every guest. Patiently listened to customers, anticipated their needs, answered questions, and addressed concerns with professionalism and empathy. Built strong customer relationships through attentive service and a genuine commitment to making each guest feel valued.

Maintained a calm and positive attitude in a fast-paced environment while working collaboratively with the team to provide efficient, high-quality service.

BioMedical Engineer (BME) in Associates in community health – Arizona State University -Online (2024-08)

High School Diploma – Mission Hills High School (2020-08 – 2024-06)