Kayle Jackson Ward

Motivated and detail-oriented Medical Assistant with 5 years of experience in urgent care, neurology, and cardiovascular healthcare settings. Skilled in both front office and back office operations including patient intake, vital signs, injections, EKGs, authorizations, referrals, scheduling, and insurance verification. Recognized for strong communication, leadership abilities, professionalism, and providing compassionate patient care in fast-paced medical environments.

Medical Assistant at Houston Cardiovascular Associates

• Performed patient intake and documented vital signs accurately.
• Administered injections and assisted with EKG procedures.
• Processed referrals and insurance authorizations for patient care services.
• Maintained accurate electronic medical records while ensuring HIPAA compliance.
• Supported providers in delivering efficient and compassionate cardiovascular care.

Office Lead at CLS Neurology

• Managed daily office operations and coordinated workflow efficiency.
• Provided leadership support and assisted with administrative responsibilities.
• Handled scheduling, patient communication, referrals, and office documentation.
• Maintained professional patient service in a busy neurology practice.

Front Desk Receptionist at Excel Urgent Care

• Managed patient check-in/check-out and appointment scheduling.
• Verified insurance information and maintained patient records.
• Delivered excellent customer service in a high-volume urgent care setting.
• Supported front office workflow and patient communication.

Medical Assistant Training – PMI Education Institute