Kaylea Humphries

Dynamic professional with extensive experience at Sante Fe Ford, excelling in customer service and office administration. Proven ability to manage appointment scheduling and maintain organized records. Skilled in heavy equipment operation, ensuring safety compliance while effectively moving materials. Committed to delivering exceptional results and enhancing operational efficiency.

Secretary at Sante Fe Ford (2026-02 – Present)

• Answered multi-line phone lines and directed calls to correct departments.
• Scheduled appointments, meetings, and service follow-ups through calendar systems.
• Entered customer and vehicle details into dealership records with accuracy.
• Prepared correspondence, forms, and internal documents for daily office tasks.
• Filed confidential paperwork and kept records organized for quick retrieval.
• Welcomed visitors and directed customers to sales, finance, and service staff.
• Updated daily report documents, memos, and invoices.
• Scheduled appointments and completed follow-up calls to clients.
• Prepared professional correspondence, including memos, letters, and emails, with accuracy and timeliness.

Heavy Equipment Operator at Osteen Junkyard (2020-03 – 2024-01)

• Operated excavators, loaders, and forklifts to move scrap metal and dismantled vehicles safely.
• Inspected heavy equipment daily, completing routine checks and reporting mechanical issues promptly.
• Sorted ferrous and nonferrous materials to support accurate salvage processing and recycling workflows.
• Loaded inbound and outbound scrap shipments while maintaining balanced weight distribution and site safety.

Phlebotomist at All Around Diagnostics (2011-03 – 2020-11)

• Performed venipuncture and capillary collection with strong attention to patient comfort and specimen integrity.
• Verified patient identities and labels to maintain accurate chain of custody and reduce specimen errors.
• Prepared collection supplies, organized workstations, and maintained clean, compliant drawing areas.
• Processed and transported specimens according to laboratory protocols and handling requirements.

Fire Watch / Hole Watch at Georgia-Pacific Particle Board Plant

• Monitored for fire hazards and potential ignition sources.
• Conducted regular walk-throughs and visual inspections of assigned areas.
• Ensured compliance with safety procedures and plant fire prevention protocols.
• Maintained communication with plant personnel and reported any safety concerns.