patient care coordinator at PDS Medical Group (2024-05 – 2025-12)
- I checked patients in/out, scheduled appointments, helped collect new patient documents, kept the office clean, answered phones, sorted through the faxes, spoke with insurances, and collected copays/deductibles, or created payment plans.
specialty healthcare coordinator at Promenade dental group (2023-11 – 2024-05)
- My job was to do receptionist tasks; check in/out patients, scheduling appointments, help collect new patient documents, keep the office clean, answer phones, and collect payments or create payment plans. Plus, I presented treatment/insurance coverage to the patients for general dentistry and for our specialist (orthodontist, endodontist, periodontist, and oral surgeon).
Pre-qualification Specialist at AFM Lending (2023-02 – 2023-10)
- My job included: reviewing new applications, reaching out to previous employment, collecting needed documentation, and determining pre-qualification amount. Also taking on any office tasks that are needed; cleaning, ordering supplies, and scheduling appointments.
healthcare coordinator at Promenade dental group (2021-10 – 2023-02)
- I worked in the front desk reception area. My job included: greeting patients when the enter the building, checking patients in and out, collecting and inputting patient information into the system, call and confirm appointments, verify insurance eligibility and benefits, present treatment/insurance coverage/copay payment/financial arrangement options to the patients, collect any copayments, and schedule any following appointments.
Case Manager/receptionist at WeeCare Corporation (2019-06 – 2021-10)
- I worked the front desk; I greeted clients, took payments, checked in clients, answered phone calls, scanned documents, I also did any filing that needs to be done; with being a HCBS case manager I got my own cases of clients that I attended meetings with, I helped get them the desired and necessary services their loved one needed.
