Store Manager at Score 420 (2024-02 – 2025-12)
- Led daily store operations, ensuring exceptional customer service and efficient workflow.
- Trained and mentored staff, fostering a collaborative and high-performing team environment.
- Implemented inventory management strategies to reduce shrinkage and optimize stock levels.
- Analyzed sales data to identify trends, driving strategic decisions for product placement and promotions.
Lead Budtender at Score 420 (2023-07 – 2024-02)
- Supervised daily operations, ensuring compliance with safety and quality standards.
- Trained and mentored new budtenders on product knowledge and customer service techniques.
- Managed inventory levels, facilitating efficient restocking and minimizing waste.
- Developed and implemented training programs to enhance team performance and product expertise.
Sales Associate at Big 5 Sporting Goods (2021-06 – 2023-07)
- Handled inventory management tasks including restocking shelves and conducting stock audits.
- Provided support during promotional events, engaging customers and driving product awareness.
- Adapted quickly to changing product lines and store policies, ensuring compliance with company standards.
- Resolved customer inquiries and concerns promptly, enhancing overall satisfaction and loyalty.
Sales Associate at Harbor Freight (2020-07 – 2021-06)
- Assisted customers in product selection, providing knowledgeable and friendly service.
- Maintained organized and visually appealing sales floor displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient check-out procedures.
- Collaborated with team members to achieve daily sales goals and improve store performance.