Head Cashier - Trill Burgers - Houston, Texas
(2023-06)
- Supervised cashier team, enforcing compliance with company policies to maintain operational standards.
- Trained new team members on cash register operation and customer service, enhancing checkout efficiency.
- Trained new cashiers on customer service and checkout procedures.
- Managed cash register operations and balanced cash drawers daily.
- Processed returns, exchanges, and refunds per company policy, ensuring customer satisfaction throughout the process.
Travel Personal Assistant - Jordan Chiles Inc. - Los Angeles
(2024-04 - 2026-01)
- Coordinated travel arrangements with meticulous attention to detail, enhancing overall travel experience.
- Organized business and personal travel logistics, streamlining processes for improved efficiency.
- Crafted personal mission statements to guide Olympic gymnast Jordan Chiles in career decisions.
- Developed tailored content for brands through social media and professional networks.
- Adapted design concepts for diverse media formats, including TikTok promotions and Instagram reels.
- Executed PR strategy that increased media coverage and elevated brand visibility.
- Implemented a comprehensive media monitoring system to evaluate PR initiatives' success.
- Scheduled meetings by preparing agendas, recording minutes, and following up on action items.
Recruiting Operations - University of Houston Track & Field - Houston, TX
(2023-07 - 2025-07)
- Recruited and onboarded new athletes, doubling recruitment within one year.
- Implemented streamlined processes and procedures to enhance operational effectiveness.
- Coordinated cross-departmental efforts, ensuring seamless project execution and timely delivery.
- Established team goals and objectives, resulting in record-breaking performance through timed runs.
- Developed organizational structure to optimize resource allocation and task delegation.
- Provided administrative support to management, improving daily operational efficiency.
Recruiting Ops - University of Houston Football - Houston
(2024-06 - 2024-11)
- Greeted recruits and families professionally, fostering a welcoming environment that facilitated engagement.
- Resolved recruits' concerns promptly, enhancing overall customer satisfaction.
- Assisted families and recruits in locating items and providing product information, enhancing their overall experience.
- Followed gangway policies and procedures, resulting in fewer errors.
- Collaborated with project managers to develop and implement strategies for gamelan ideas, contributing to project success.
