
Kaytie Bishop
Freelance Long-Form Content writer
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About
Hard-working professional who wishes to use my skills and abilities to help others. I have a strong history in communication and customer service. I enjoy speaking with people and helping others. I have strong critical thinking skills that have helped me across an array of professional fields. I look forward to the opportunity to utilize my skills to help others.
Experience
Freelance Long-Form Content writer (2023-08 – Present)
- Write and upload chapters for long-form story apps
Lead Editor at Escapist Editing Services (2020-06 – Present)
- Handle all client correspondence
- Create and issue client contracts
- Handle all payments and payment plan options
- Complete agreed-upon editing services within a contracted time frame
- Perform developmental, structural, copyediting, and proofreading services
- Utilize the Chicago Manual of Style, 17th Edition
Subject Matter Expert at Omni Interactions (2021-12 – 2023-08)
- Assist customer service agents with difficult customer call issues
- Research technical issues and analyze them for escalation to engineering
- Perform supervisor calls
Developmental Editor at Escapist Editing Services (2021-02 – 2023-08)
- Corroborate with both publisher and clients
- Complete agreed-upon editing services within a contracted time frame
- Perform developmental, structural, copyediting, and proofreading services
- Utilize the Chicago Manual of Style, 17th Edition
Pharmacy Technician at Walgreens Pharmacy (2018-04 – 2020-10)
- Intake and sale of prescription medications
- Billing of prescription medications
- Accurately filling prescription medications, including controlled substances
- Required knowledge of prescription drug laws and regulations
- Customer service
- Training new employees
Freelance Editor (2018-02 – 2020-06)
- Handle all client correspondence
- Perform developmental, structural, copyediting, and proofreading services
- Utilize the Chicago Manual of Style, 17th Edition
Freelance Content Writer (2017-11 – 2018-05)
- Completed requested content projects according to specifications of the client
Insurance Account Research Specialist at Tanner Medical Group (2016-06 – 2017-11)
- Reviewed and submitted claims to insurance
- Followed up on claim status and corrected any denials
- Analyzed office billing for denial trends and presented solutions for preventing future denials
- Training new employees
Medical Billing Specialist at Greenway Health (2015-03 – 2016-06)
- Reviewed and submitted claims to insurance
- Followed up on claim status and corrected any denials
- Analyzed office billing for denial trends and presented solutions for preventing future denials
Education
Bachelor of Fine Arts in English – Ashford University (2019-05 – 2023-05)
Bachelor of Fine Arts in Psychology – University of West Georgia (2009-05)