Technology Specialist at Collin College (2022-10 – Present)
- Troubleshoot hardware, software and audio-visual problems.
- Assist students, faculty, staff and vendors with all computers, Internet, wireless access, printing and media issues.
- Integrate new technologies into existing structure of classrooms, offices and conference centers.
- Provide support and services to the college community ensuring all classes, equipment and community events run efficiently.
- Knowledge of multiple types of audio-visual equipment from control systems, audio systems, audio/video conferencing, video streaming and recording, distance learning systems, projectors, media formats, etc.
Lead Videographer at RAMPEG GROUP (2020-07 – Present)
- Direct customers and crew in creation of produced content ranging from mini documentaries, sports videos, and commercials.
- Worked efficiently and prioritized shoots to stay on schedule and on budget.
- Administrative tasks such as billing, organizing meetings, coordinating travel and filing services.
- Provided exemplary customer service to the public, employees.
Library Assistant III at University of Texas at Dallas (2016-11 – 2020-10)
- First point of contact for patrons, provide quality customer service at three high transaction public service desks.
- Proficiently handles the circulation of library materials and delivery of library services to users.
- Perform complex transactions at the library's public services desks using specialized computer software.
- Maintain excellent up to date knowledge of library and department policies and procedures.
- Assist customers using the new technology such as Smart Rooms, media equipment and VR Rooms.
Library Technician at City of Carrollton (2013-06 – 2015-09)
- Performed the daily information services required of the library in a "one desk" environment.
- Collaborated with librarians in preparation, acquisition and organization of data, books, and programs.
- Provided excellent service to patrons by facilitating the finding of pertinent literary information.
- Assisted patrons with library questions, accounts, requests, holds, and fines.
- Evaluated and addressed computer issues for patrons through troubleshooting.
Video/Photographer at EKP Pictures (2009-04 – 2013-05)
- Coordinated, trained and managed video and photo crews and multicam editing teams.
- Performed multiple production duties including camera, editing, audio, utility, etc.
- Developed and produced commercials, music, corporate and product videos.
- Provided exceptional customer service, involving receipt and payment of cash in a high volume, sales environment.
Personal Banker II at First Convenience Bank (2008-06 – 2010-05)
- Provided prompt, efficient and friendly services to customers, involving receipt and payment of cash.
- Recognized customers' needs and responded with suggestions appropriated to the bank's services.
- Processed deposits and paid out funds in accordance with bank procedures.
- Sold and prepared money orders, cashier's checks, bank to bank wires, savings bonds, and travelers checks.
Photographer / Editor at Undevco Films / Magazine (2006-01 – 2009-05)
- Captured and edited over 450+ live interviews, programs, and other various special events.
- Built a digital library of visual media content in various file formats compatible with the needs of the office.
- Collaborated with a diverse production crew, filming, editing, and production of products exceeding timeframes and expectations.
- Actively build relationships with potential and existing clients to meet business objectives.
Library Page at City of Plano (2003-12 – 2007-02)
- Facilitated the public's use of the computerized library system and equipment.
- Sorted and shelved materials using the Dewey Decimal System.
- Maintained computers, microfiche, and audio-visual equipment for public use.
