Personal Trainer at Self Employed (2023-11 – Present)
- Designed individualized training programs focused on strength, mobility, and functional movement improvements as needed.
- Guided clients through corrective exercises to address muscular imbalances, joint limitations, and movement dysfunction.
- Supported clients recovering from injuries by implementing safe, progressive exercise plans aligned with physical therapy related recommendations.
- Conducted movement assessment to identify limitations in posture, gait, flexibility, and stability.
- Educated clients on proper biomechanics, safe lifting techniques, and injury-prevention strategies.
- Monitored client progress and adjusted programs based on recovery status, pain levels, and functional improvements.
- Provided hands-on-cueing and form correction to improve movement quality and reduce risk of re-injury.
- Utilized stretching, mobility drills, and soft-tissue techniques (within scope) to enhance range of motion and reduce discomfort.
- Delivered effect and clear coaching, motivation, and accountability based on clients needs to help meet fitness and rehabilitation goals.
Project Manager/Construction Supervisor at Meridian Property Management (2021-05 – Present)
- Led cross-functional teams in the successful planning, execution, and delivery of projects within budget and on schedule.
- Managed project budgets, ensuring optimal utilization of resources and cost control measures.
- Monitored project progress regularly through status meetings and reports, identifying potential risks or issues proactively.
- Facilitated effective communication among team members by conducting regular meetings and providing clear instructions on tasks and responsibilities.
- Utilized project management software/tools to track progress, manage documentation, assign tasks, and monitor resource allocation.
- Identified opportunities for process improvement within projects by analyzing data/metrics related to quality assurance or customer satisfaction.
- Ensured compliance with regulatory requirements or industry standards throughout the duration of each project.
- Coordinated with internal departments to ensure necessary resources are available for successful completion of projects.
- Resolved conflicts or escalated issues that arose during projects by collaborating with relevant stakeholders towards mutually beneficial solutions.
- Conducted post-project evaluations/lessons learned sessions to identify areas of improvement for future projects.
- Trained new team members on company-specific processes/procedures related to project management.
- Maintained strong relationships with clients/customers through regular communication regarding their needs/expectations.
- Managed multiple concurrent projects while prioritizing tasks based on urgency/importance.
- Implemented risk mitigation strategies to minimize potential disruptions to project timelines and deliverables.
- Ensured alignment and successful delivery of project objectives.
- Led a team of professionals in executing complex projects, ensuring adherence to quality standards and client satisfaction.
- Ensured compliance with project management best practices/guidelines throughout all phases of the project lifecycle.
Car Salesman at GOSSETT MOTOR CARS (2023-01 – 2023-12)
- Recognized for delivering a friendly, informative, and pressure-free customer experience that increased customer satisfaction.
- Developed strong product knowledge across multiple vehicle categories, including sedans, SUVs, and certified pre-owned inventory.
- Contributed to dealership sales goals by assisting with lead generation, customer outreach, and showroom traffic management.
- Demonstrated professionalism and empathy when helping customers navigate budget constraints or credit challenges.
- Built trust with customers by offering transparent information on pricing, features, and vehicle history reports.
- Strengthened dealership reputation by maintaining a positive, customer-focused attitude during all interactions.
- Praised on work ethic and people skills.
Mortgage Loan Officer at Anchor Financial Services LLC (2022-01 – 2023-03)
- Analyzed financial information, credit reports, and loan applications to determine borrower eligibility.
- Managed a pipeline of loans from application to closing, ensuring timely completion and customer satisfaction.
- Collaborated with underwriters, processors, and other stakeholders to gather necessary documentation and resolve any issues that arose during the loan process.
- Maintained up-to-date knowledge of industry regulations, guidelines, and lending programs.
- Negotiated terms and conditions of loans with borrowers while adhering to company policies and regulatory requirements.
- Provided exceptional customer service by promptly responding to inquiries, addressing concerns or complaints professionally.
Pizza Delivery Driver at Papa John's (2018-10 – 2020-03)
- Delivered pizzas to customers in a timely and efficient manner, ensuring customer satisfaction.
- Maintained accurate records of deliveries and collected payments from customers.
- Followed all traffic laws and safety regulations while driving to ensure the safety of self and others on the road.
- Managed cash transactions with accuracy, balancing cash at the end of each shift.
- Provided excellent customer service by greeting customers with a friendly attitude and addressing any concerns or issues they may have had.
- Navigated through various routes using GPS systems to optimize delivery time.
- Handled multiple orders simultaneously, prioritizing deliveries based on distance and order time.
- Ensured that all delivered items were in good condition and met quality standards before handing them over to customers.
- Maintained cleanliness and organization of delivery vehicle, performing regular inspections for maintenance needs.
- Collaborated with kitchen staff to ensure orders were prepared accurately and ready for delivery on time.
- Adhered to company policies regarding food handling, storage, and temperature control during transportation.
- Resolved customer complaints or conflicts professionally, aiming for swift resolution and customer satisfaction.
- Developed strong knowledge of local roads, neighborhoods, landmarks, and traffic patterns to navigate efficiently without relying solely on GPS directions.
- Assisted in other areas of the restaurant when not making deliveries such as taking phone orders or preparing food.
- Managed inventory levels of pizza boxes, condiments, napkins etc. ensuring adequate supplies were available at all times.
- Communicated effectively with dispatchers or supervisors regarding any changes in delivery schedule or special instructions from customers.
- Worked collaboratively with team members to ensure smooth operations during busy periods.
- Maintained a clean appearance by wearing proper uniform attire including hat/hairnet while delivering pizzas.
- Safely operated vehicles adhering strictly to traffic rules while maintaining focus even during high-pressure situations.
- Efficiently organized delivery orders to maximize time and minimize fuel consumption.
- Provided friendly and professional service, creating a positive experience for customers during each interaction.
- Managed cash transactions accurately, ensuring correct change was given to customers.
- Followed all food safety guidelines when handling and delivering pizzas to maintain quality standards.
- Demonstrated strong problem-solving skills by finding alternative routes in case of road closures or heavy traffic.
- Maintained a clean driving record with no accidents or traffic violations.
Administrative Assistant at Shelby County Commission (2015-05 – 2016-07)
- Screened phone calls and emails for executives, providing accurate information or redirecting inquiries to appropriate staff members.
- Maintained office supplies inventory by anticipating needs and placing orders in a timely manner.
- Created efficient filing systems both electronically and physically to ensure easy retrieval of important documents.
- Handled sensitive information with utmost confidentiality while maintaining data integrity at all times.
- Supported HR department in recruitment efforts by screening resumes/CVs of potential candidates based on predefined criteria before forwarding them to hiring managers for further evaluation.
- Served as the primary point of contact for visitors/guests, greeting them professionally and ensuring their needs were met during their time at the office.
- Responded to inquiries from clients/customers in a timely manner, providing accurate information or directing them to the appropriate department/personnel for assistance.
- Managed and updated company databases, ensuring accuracy and completeness of information.
- Provided administrative support during board meetings including preparing meeting agendas/materials, distributing minutes, and following up on action items.
