Security Guard - Allied universal - Garden a, US, United States
(2021-06 - 2024-03)
- Monitored premises to prevent and detect signs of intrusion, ensuring the safety and security of property and personnel.
- Conducted regular patrols of the area to maintain visibility and deter potential criminal activity.
- Utilized surveillance equipment to monitor activities and record incidents for future reference and investigation.
- Responded promptly to alarms and emergencies, coordinating with local law enforcement when necessary.
- Maintained accurate logs of daily activities, incidents, and observations to ensure effective communication and reporting.
Security Guard - Securitas - Long Beach, US, United States
(2023-01 - 2026-05)
- Ensured the safety and security of premises by monitoring surveillance equipment and conducting regular patrols.
- Responded to incidents and emergencies, effectively coordinating with law enforcement and emergency services when necessary.
- Maintained detailed logs of daily activities and incidents, contributing to transparent communication within the security team.
Case Manager - Harbor Interfaith - San Pedro, CA
(2023-10 - 2025-06)
- Conducted assessments to determine the direct needs of homeless individuals and submitted referrals for needed services.
- Initiated contact and established a working interaction with the homeless population to provide housing and drug rehabilitation assistance.
- Assisted clients in completion of housing and program applications, including accompanying individuals to appointments.
- Maintained complete client records, daily activity logs, mileage logs, and other reports as directed.
- Established and maintained positive and productive working relationships with mental health programs, shelter programs, law enforcement, and providers of services and resources.
Case Manager - Teksystems/HORNE - Remote
(2023-05 - 2023-10)
- Spearheaded a transformative project at HORNE, implementing process improvements that resulted in a more efficient experience for applicants seeking financial assistance.
- Recognized as a top performer for customer service within the team by consistently delivering prompt, empathetic, and accurate support via phone and email, ensuring timely resolution of their requests and concerns.
- Implemented quality control methods to ensure the accuracy and completeness of applicant files, reducing errors and improving efficiency in processing applications.
- Organized and maintained applicant files with meticulous care, ensuring easy access to information.
Housing Coordinator - Los Angeles County Development Authority - Los Angeles, CA
(2021-11 - 2023-04)
- Managed a caseload of 20-25 households ensuring that housing needs were met in a timely manner.
- Enrolled families in various housing programs, collected documentation required for enrollment, and followed up with status updates.
- Ensured that clients continued to meet program eligibility requirements and referred families to resources pertaining to their needs.
Case Manager - JWCH Institute - Los Angeles, CA
(2020-01 - 2021-11)
- Conducted comprehensive case management services, including intake and assessment, development and implementation of care plans, subspecialty referrals, monitoring, and follow-up.
- Collected and documented necessary data for reporting purposes, including completing and submitting monthly activity reports.
- Monitored program performances, trained incoming Case Managers, and facilitated weekly case conferences with The Department of Healthcare.
- Assisted with dual diagnosed individuals at interim housing shelters with 100+ clients.
Caregiver - Comfort Keepers - Los Angeles, CA
(2019-06 - 2020-01)
- Referred clients to mental health services and assisted clients with the enrollment process.
- Facilitated the transport of clients from incarceration to interim housing facilities.
- Assisted clients with enhancing adult daily living activities for independent living.
- Facilitated weekly session to build client's coping skills, enhance medication intake, and strengthen rapport.
Delivery Driver - Amazon - Los Angeles, CA
(2018-04 - 2020-12)
- Safely transported packages to customers including loading, unloading, and navigating various routes.
- Ensured packages were marked with accurate addresses and tracking information.
- Safely operated delivery vehicles in all weather conditions and following traffic laws.
- Provided excellent customer services, requested feedback, and resolved complaints.
