Keaona Pipkins

Motivated and reliable worker with experience in customer service, retail, and fast-paced food service environments. Strong communication, leadership, and organizational skills with a proven ability to adapt quickly and learn new tasks. Seeking opportunities to grow and contribute to a professional workplace.

Shift Manager at McDonald's (2025-01 – Present)

• Supervise daily operations and lead team members during shifts
• Ensure excellent customer service and resolve customer concerns
• Manage cash handling, deposits, and register accuracy
• Oversee food quality, safety, and cleanliness standards
• Train new employees and support team development

Sales Associate at Journeys (2024-05 – 2024-08)

• Assisted customers with product selection and sales
• Processed transactions and handled cash accurately
• Organized inventory and maintained store appearance
• Helped meet and exceed sales goals

Crew Member at McDonald's (2023-10 – 2024-05)

• Provided customer service and handled orders efficiently
• Supported kitchen operations and food preparation
• Maintained cleanliness and followed safety standards

High School Diploma – La Marque High School (2024-08 – 2025-05)