Keidy Jaquez

Highly resourceful customer service professional willing and able to adapt effectively to a constantly changing environment.

Administrative Assistant - Swampscott Housing Authority

(2023-03 - 2023-08)

• Greet Residents, Vendors, Board members and town officials
• Answer and screen incoming calls
• Receive and process maintenance work orders
• Receive and distribute housing applications
• Provide office support
• Process rent checks
• Communicate with vendors to schedule services
• Enter invoices for payment
• Order office supplies as needed
• Provide translation services as needed
• Assist with rent determination
• Obtain income asset and expenses information
• Enter information on a public housing software to help determine rent for elderly and family units

Teller - All-Checks Cashed

(2016-11 - 2022-01)

• Process checks, credit, debit card payments
• Balance cash register
• Manage cash drawer and cash retrieval
• Maintain daily activity log
• Respond to customer questions
• Provide translation services

High School - Colegio Utesiano de Estudios Integrados (2014) Santiago, DR