Keira Dempsey

Enthusiastic wellness advocate with 5+ years of customer service experience and a genuine passion for health, fitness, and community. Currently completing beauty school while supporting a holistic health business, with a long-term vision of health coaching. Thrives in people-centered environments and brings warmth, professionalism, strong communication, and a deep appreciation for the pilates lifestyle to every client interaction.

Hostess at Gracias Madre & Cafe Gratitude (2024-01 – Present)

Greets guests with warmth and professionalism, ensuring a seamless and welcoming first impression and dining experience. Manages reservations, guest flow, take out orders, inquiries, and waitlists using OpenTable. Optimizes seating arrangements and provides menu recommendations.

• Greets guests with warmth and professionalism, ensuring a seamless and welcoming first impression and dining experience
• Manage reservations, guest flow, take out orders, inquiries, and waitlists using OpenTable
• Optimizing seating arrangements to minimize wait times during peak hours
• Provide guests with menu information, specials, and wine recommendations
• Maintaining a polished and confident presence
• Coordinates with kitchen and service staff to ensure smooth transitions and timely seating
• Ensured front of house is clean, organized, and aligned with the restaurant's upscale atmosphere, consistently exceeding guest expectations

Front Desk & Sales at ShefaYoga Venice (2023-01 – 2024-12)

Checked in members for classes and appointments, managed customer service inquiries, and maintained studio cleanliness. Sold memberships and retail products while assisting with marketing efforts.

• Checked in members for classes, appointments, managed customer service inquiries, and maintained studio cleanliness
• Sold memberships and retail products, assisting customers in finding the best options for their needs
• Assisted with marketing efforts, including social media content creation

Current Student in Cosmetology & Health/Wellness/Fitness – Santa Monica College

High School Graduate