Keira Dempsey

Health & Wellness

Talent

Santa Monica, Los Angeles, CAMember since March 17, 2026

Strong, warm, and welcoming communicationFront desk operations & membership salesCustomer service & conflict resolutionScheduling & administrative supportSocial media & marketing strategyPOS systems & handling transactionsTime management & multitaskingTeam collaboration & leadershipOpenTable

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Strong, warm, and welcoming communicationFront desk operations & membership salesCustomer service & conflict resolutionScheduling & administrative supportSocial media & marketing strategy

About

Enthusiastic wellness advocate with 5+ years of customer service experience and a genuine passion for health, fitness, and community. Currently completing beauty school while supporting a holistic health business, with a long-term vision of health coaching. Thrives in people-centered environments and brings warmth, professionalism, strong communication, and a deep appreciation for the pilates lifestyle to every client interaction.

Experience

Hostess at Gracias Madre & Cafe Gratitude (2024-01 – Present)

Greets guests with warmth and professionalism, ensuring a seamless and welcoming first impression and dining experience. Manages reservations, guest flow, take out orders, inquiries, and waitlists using OpenTable. Optimizes seating arrangements and provides menu recommendations.

Greets guests with warmth and professionalism, ensuring a seamless and welcoming first impression and dining experience
Manage reservations, guest flow, take out orders, inquiries, and waitlists using OpenTable
Optimizing seating arrangements to minimize wait times during peak hours
Provide guests with menu information, specials, and wine recommendations
Maintaining a polished and confident presence
Coordinates with kitchen and service staff to ensure smooth transitions and timely seating
Ensured front of house is clean, organized, and aligned with the restaurant's upscale atmosphere, consistently exceeding guest expectations

Front Desk & Sales at ShefaYoga Venice (2023-01 – 2024-12)

Checked in members for classes and appointments, managed customer service inquiries, and maintained studio cleanliness. Sold memberships and retail products while assisting with marketing efforts.

Checked in members for classes, appointments, managed customer service inquiries, and maintained studio cleanliness
Sold memberships and retail products, assisting customers in finding the best options for their needs
Assisted with marketing efforts, including social media content creation